Release stuck building, never finishes, backing up releases

Hello, I’m trying to deploy a new release and I found that on the Balena cloud app, my application has releases that are stuck in a “still running” status and aren’t ever finishing. There seems to be no way to cancel or delete them, and they are blocking me from being able to update my devices.

Screenshot from 2021-10-12 17-12-50

Hi Peter, we are currently restarting the builders and backend, looks like some of our processes are failing at the moment.

Hi Peter, our builder experienced an outage earlier today which we posted to our status page ( This issue should be resolved now so you can retry your deploy. We will be posting a post-mortem as soon as we get all the information about the incident.

Link to the incident: Status - Elevated GIT/Application Builder Errors

Hello @pwn4 to the balena forums.

Could you please confirm that your fleet releases are building properly? Thank you!

Yes, the issue has been resolved now - thank you!

Thank you! Let us know if we can help you with anything else :slight_smile: