RAK2245 pi hat connection issus

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I looked at issues where users ran into similar key issue. Can you take a look at the following comment: RAK2245 Pi Hat disconnected in TTN v.3 - #19 by cGf ?

Basically two things to take care of:

  • For RAK2245 you must have MODEL set as SX1301.
  • The key might have the format: <prefix>.<key>.<suffix> (separated by dots); take up the key portion with a fresh TTS gateway and see if that works.

If the above doesn’t help, grant us support access and we take a look at the device config. (Ref: Grant support access - Balena Documentation)