Multiroom wont connect to the master. And no Airplay. Please help!

Product support
1

Hi!

I am having a little trouble with my Multi Room Setup. I am using a raspberry Pi 4 as my master and then (3) Raspberry Pi 3 A+ as my clients in my house. Everything has been setup as you all have written but I can only bluetooth to the master. All the clients have the same error in the log and do not connect to anything and airplay does not show up only bluetooth. Can anyone help?

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4

Hello,

Everything has been setup as you all have written but I can only bluetooth to the master.

So you can confirm that you have set the mode to MULTI_ROOM_CLIENT for the 3 Raspberry Pi 3 A+?

Can you also confirm that all the devices are on the same network and subnet?

The troubleshooting guide mentions

If your device is properly configured and still can’t get multi-room to work try power cycling the master server device. Devices might have missed the event broadcast where a device announces itself as a new master server, by rebooting it we force the device to send them again.

Can you try rebooting the Pi4 and see if the clients are able to connect?

hope this helps
Thanks

6

It seems that the raspberry pi 3a+'s wont take the balena-sound release. They are staying on factory build. How do I get balena sound on these? I have done the click to deploy, and the balena push in terminal. Only the pi4 takes the release.

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8

Hi Jack,

I have just deployed balenaSound to a Pi3A+ and it all worked fine. I have a Pi4 and a Pi3b+ and the 3A+ all in the same app, running the latest release.

Please could you enable support access on one of the 3A+ devices, and let us know the UUID of the device?

Thanks,
Phil

10

So I got this figured out… I would Want to let everyone know what the issue was.
I was trying to use a raspberry pi 4 as the master and the (3) raspberry pi 3 A+ as the clients. If I setup the pi 4 first then the balena sound release would not sync to the 3a+'s… I had to start with the A+'s then do the 4 last.

11

Hey @jackspence, that is very odd and should not be happening. Can you expand a bit on how you solved the problem? Did you remove all devices and start from scratch but first with the Pi3’s ?

12

That is exactly what I did. I spent hours starting with the pi 4 first and even went through the balena CLI to push but the 3’s would not take the release. Once I started from scratch again but starting with the 3’s it pushed the release to all of them and now it works great. I just did the pi 4 last and it pushed the release to all of them. I just hope this helps someone!