Just installed. I just get a blank window.

balenaEtcher
1

I just installed on my Windows 10 machine. It just comes up as a blank window with Etcher in the top left of the title bar and minimize and exit on the right side.

So I uninstalled and then tried the portable. Exact same issue.

Anybody know what to do next?

2

I’m on a different computer and it works there. I don’t know why it doesn’t work on my laptop.

3

Hi Darcy,

Can you open the developer tools by pressing Control+Shift+I and send us what you see on the “Console” pane?

5

I’m having the same issue (on installing v1.5.74), this is the error I got in the console:

{"stack":"TypeError: Cannot convert undefined or null to object\n at Function.entries (<anonymous>)\n at Object.init (file:///C:/Users/me/AppData/Local/Programs/balena-etcher/resources/app.asar/generated/gui.js:3951:49)\n at main (file:///C:/Users/me/AppData/Local/Programs/balena-etcher/resources/app.asar/generated/gui.js:3633:12)","message":"Cannot convert undefined or null to object"}
console.<computed> @ C:\Users\me\AppData\Local\Programs\balena-etcher\resources\app.asar\node_modules\raven-js\dist\raven.js:58

6

It’s work working for me either, I’m getting the same problem.

7

Same

/Applications/balenaEtcher.app/Contents/Resources/app/node_modules/raven-js/dist/raven.js:58 {“stack”:“TypeError: Cannot convert undefined or null to object\n at Function.entries ()\n at Object.init (file:///Applications/balenaEtcher.app/Contents/Resources/app/generated/gui.js:3951:49)\n at main (file:///Applications/balenaEtcher.app/Contents/Resources/app/generated/gui.js:3633:12)”,“message”:“Cannot convert undefined or null to object”}
console. @ /Applications/balenaEtcher.app/Contents/Resources/app/node_modules/raven-js/dist/raven.js:58

on 2 machines: MacOS 10.14 & 10.15

8

Same here on MacOS 10.15.3 with 1.5.74

/Applications/balenaEtcher.app/Contents/Resources/app/node_modules/raven-js/dist/raven.js:58 {“stack”:“TypeError: Cannot convert undefined or null to object\n at Function.entries ()\n at Object.init (file:///Applications/balenaEtcher.app/Contents/Resources/app/generated/gui.js:3951:49)\n at main (file:///Applications/balenaEtcher.app/Contents/Resources/app/generated/gui.js:3633:12)”,“message”:“Cannot convert undefined or null to object”}

9

Hi, we confirm that there’s a problem with 1.5.74. We are working to fix it. Meanwhile, can you use previous version? https://github.com/balena-io/etcher/releases/tag/v1.5.73 . Sorry for inconvenience. Duplicate of Problems with Etcher 1.5.74 Windows 10 and Windows 8.1 .

11

Hi, the fix for this is now released in v1.5.75.
Thanks,
Zahari

13

No GUI appearing with version 1.5.74 with either Portable or Install.
Same result after rebooting the system and trying to Run as administrator.

||| just a blank grey window |||

CTRL+SHIFT+I >>> _Developer Tools _Console

[error message in red]

=======================================

C:\Users- -\AppData\Local\Temp\1XMKJPoYGSl05MPXtmXo2X7Ea9d\resources\app.asar\node_modules\raven-js\dist\raven.js:58 {“stack”:"TypeError: Cannot convert undefined or null to object\n at Function.entries ()\n at Object.init (file:///C:/Users/- -/AppData/Local/Temp/1XMKJPoYGSl05MPXtmXo2X7Ea9d/resources/app.asar/generated/gui.js:3951:49)\n at main (file:///C:/Users/- -/AppData/Local/Temp/1XMKJPoYGSl05MPXtmXo2X7Ea9d/resources/app.asar/generated/gui.js:3633:12)",“message”:“Cannot convert undefined or null to object”}
console. @ C:\Users- -\AppData\Local\Temp\1XMKJPoYGSl05MPXtmXo2X7Ea9d\resources\app.asar\node_modules\raven-js\dist\raven.js:58

=======================================

msi GP63 Leopard 8RF [Laptop]
^ NVIDIA GeForce GTX 1070 + Intel UHD 630

Win 10.0.18363 [no updates available]
nothing unusual about system nor having any problems with anything else

14

Hi, the fix for this is now released in v1.5.75.
Thanks,
Zahari

16

2024-04-20 Windows 7 x64 Pro Balena Etcher v1.18.ii still opens with a blank user interface window, here’s Ctrl Shift I > Console:

image
image806Ă—505 38.6 KB

Blockquote
index.css:1 Failed to load resource: net::ERR_FILE_NOT_FOUND
node:electron/js2c/asar_bundle:5 Uncaught Error: The specified procedure could not be found.
\?\C:\TEMP\2STgWLJsTbbUcgcSRvRRh6nhUSP\resources\app\generated\modules\usb\prebuilds\binding\node.napi.node
at process.func [as dlopen] (node:electron/js2c/asar_bundle:5:1812)
at Module._extensions…node (node:internal/modules/cjs/loader:1203:18)
at Object.func [as .node] (node:electron/js2c/asar_bundle:5:1812)
at Module.load (node:internal/modules/cjs/loader:988:32)
at Module._load (node:internal/modules/cjs/loader:829:12)
at c._load (node:electron/js2c/asar_bundle:5:13343)
at i._load (node:electron/js2c/renderer_init:33:356)
at Module.require (node:internal/modules/cjs/loader:1012:19)
at require (node:internal/modules/cjs/helpers:102:18)
at Object.defineProperty.value (gui.js:1:202053)
gui.js:1 Uncaught Error: The specified procedure could not be found.
\?\C:\TEMP\2STgWLJsTbbUcgcSRvRRh6nhUSP\resources\app\generated\modules\usb\prebuilds\binding\node.napi.node
at process.func [as dlopen] (node:electron/js2c/asar_bundle:5:1812)
at Module._extensions…node (node:internal/modules/cjs/loader:1203:18)
at Object.func [as .node] (node:electron/js2c/asar_bundle:5:1812)
at Module.load (node:internal/modules/cjs/loader:988:32)
at Module._load (node:internal/modules/cjs/loader:829:12)
at c._load (node:electron/js2c/asar_bundle:5:13343)
at i._load (node:electron/js2c/renderer_init:33:356)
at Module.require (node:internal/modules/cjs/loader:1012:19)
at require (node:internal/modules/cjs/helpers:102:18)
at Object.defineProperty.value (gui.js:1:202053)

Now what?

Thanks.

.

17

Thanks for sharing @PeterBlaise

Let me share this with the balenaEtcher team to explore what to do here!

19

Doesn’t work on Windows 7 Pro, or windows 10,.

Failed to load resource: net::ERR_FILE_NOT_FOUND
node:electron/js2c/asar_bundle:5 Uncaught Error: The specified procedure could not be found.
\?\C:\Users\dontbeajackass\AppData\Local\Programs\balena-etcher\resources\app\generated\modules\usb\prebuilds\binding\node.napi.node
at process.func [as dlopen] (node:electron/js2c/asar_bundle:5:1812)
at Module._extensions…node (node:internal/modules/cjs/loader:1203:18)
at Object.func [as .node] (node:electron/js2c/asar_bundle:5:1812)
at Module.load (node:internal/modules/cjs/loader:988:32)
at Module._load (node:internal/modules/cjs/loader:829:12)
at c._load (node:electron/js2c/asar_bundle:5:13343)
at i._load (node:electron/js2c/renderer_init:33:356)
at Module.require (node:internal/modules/cjs/loader:1012:19)
at require (node:internal/modules/cjs/helpers:102:18)
at Object.defineProperty.value (gui.js:1:202053)
gui.js:1 Uncaught Error: The specified procedure could not be found.
\?\C:\Users\dontbeajackass\AppData\Local\Programs\balena-etcher\resources\app\generated\modules\usb\prebuilds\binding\node.napi.node
at process.func [as dlopen] (node:electron/js2c/asar_bundle:5:1812)
at Module._extensions…node (node:internal/modules/cjs/loader:1203:18)
at Object.func [as .node] (node:electron/js2c/asar_bundle:5:1812)
at Module.load (node:internal/modules/cjs/loader:988:32)
at Module._load (node:internal/modules/cjs/loader:829:12)
at c._load (node:electron/js2c/asar_bundle:5:13343)
at i._load (node:electron/js2c/renderer_init:33:356)
at Module.require (node:internal/modules/cjs/loader:1012:19)
at require (node:internal/modules/cjs/helpers:102:18)
at Object.defineProperty.value (gui.js:1:202053)