Error flashing image using balenaEtcher on Windows 10

Hello balena community,

I’m trying to flash a custom Raspbian Buster image using Etcher on Windows 10 but I’m running into errors. The image has been compressed in .gz format (which means I can directly use the compressed file with Etcher). I have had no issues flashing the image on Ubuntu 18.04 and macOS using Etcher so I’m a bit confused at this point. This is the error I get mid-way through the flashing process:

"Something went wrong. If it is a compressed image, please check that the archive is not corrupted."

Here’s the error log:

Is there any solution or workaround for this issue?

Best regards,
Abhishek

Hi Abhishek,
Can you clarify the version of balenaEtcher that you are using?

Hi @thgreasi,

The above error log is from version 1.5.69. Today morning I tested with version 1.5.70 but still faced the same issue.

Hi @thgreasi,

Just following up. Did you get a chance to look into this issue?

Regards,
Abhishek

Hey @abhishek sorry for the delay, but unfortunately we haven’t been able to make progress on this yet. We asked the maintainer of balenaEtcher to look into this as soon as they have time, we will keep you updated in this thread.

@nazrhom - Thanks for the update.

Hi one thing that might be worth testing to narrow down the area of code affected, would be to test if other .gz OS images fail to flash. Similarly if you could test a .zip version that would be of interest.

It would also be super useful if we can verify the integrity of the .gz by running a test using 7-zip as detailed here: https://superuser.com/questions/193290/testing-archive-with-7-zip