Error(0,h.requestMetadata) is not a function

balenaEtcher
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Error: (O, h.requestMetadata) is not a function

I had the same problem. After reading this long list of posts and seeing no attempt to help from the developer, I tried the “right-click and Run as administrator (even though I was logged in on in Win10 as administrator) and that worked for selecting the file. But then I got another error message when it tried to “Flash”. On a second try, it could not see my memory stick. When I removed it and plugged it back in, it saw the stick, and seemed to work. It finished writing and spent a lot of time verifying until it was almost to the end when it returned with the same error message. I didn’t copy the message and now my USB memory stick seems to be nonfunctional. It was almost new.

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Thank you. The right-click suggestion worked to get past that error. Unfortunately the app still didn’t let me create the bootable drive.

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I’m not very computer literate but I am fed up trying to load Zorin onto my W10 laptop, I’ve followed instructions to the letter in a popular computer magazine, everything worked fine until I had to insert a memory stick and send Zorin to it using Balenaetcher, all I get is an error message saying “error opening source” ERROR:9)’h.requestMetadata is not a function. I have read many comments for a workaround but none work for me. I’m ready for tossing this laptop in the bin so any help would be greatly appreciated. I downloaded Balena today and I am using a HP Pavillion x360 laptop.

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…and it never was (a function).

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HAHAHAHA no.

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It is not your computer. Its balenaetcher. Place balenaetcher on an external drive, and chuck it into a river.

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Hi
Anyone who has Windows 11, version 25H2 (latest version) installed will encounter this error.

To resolve this issue, you need to install Microsoft Visual C++ v14 Redistributable (x64).

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run etcher-util application before running balena-etcher applicaation
etcher-util is in the sub-directory of etcher file(resources)
search in files

worked in linux mint

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etcher-util log
waiting for connection…
no connections or heartbeat for 10000 ms, terminating // start balena-etcher before timeout
waiting for connection… //another try
connection established… setting up
Ready …
waiting for instruction…
Scan requested
sourceMetadata requested
//it worked

53

I got this error message too. (Windows 11).

It worked OK after I moved the ISO file from where it was (on the desktop), to the downloads folder.

Thanks to user Nomadros for suggesting this in a previous reply

54

I had the same issue. I was using windows 10 and trying to etch a file named DigiPi-2.0-1.

What I did to fix the issue was:

  1. rename the image to DigiPi (I removed any hyphens and numbers)
  2. ran Etcher as administrator

Worked fine after that

55

I was using Revo Uninstaller and noticed that the install comes with both the Windows 10 & 11 version. I uninstalled the Windows 11 version and the program worked as it should.

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idk if anyone still having issues but my fix was to put the etcher shortcut and the iso in the same folder. i ran the program as admin pointed it to the ISO and it worked. this was on a windows 10 machine. Hope this helps someone.

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Hello! I’ve seen lots of posts about needing to grant admin rights and wanted to provide some clarification on what worked for me.

I received the same Error(0,h.requestMetadata) is not a function when trying to load the .iso on a Win 11 Pro machine. I tried to “Run as Admin” by right-clicking from the Start menu with no luck.

However, running the .exe in my downloads as admin worked. Hope this helps!

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