Cannot output sound from Pi 4 - raspbian/pios to balenasound

Product support
1

Hi,

Love the project - happy with my two balenasound devices, but ironically I can’t seem to send sound output from my raspberry Pi OS’s to the balenasound device.

It discovers under bluetooth devices (eventually coming up with the name), but refuses to send sound to it.

Is anyone else experiencing this?

6

Hi, could you please specify which RPI model you’re using? (3B, etc.) and if you’re using different models, too

8

Hi Thundron, thanks for responding.

I’m on RPi 4Bs for the balenasound devices and raspbian buster

12

Hi there, let me see if I get your setup right.

  • You are running balenaSound on a Pi 4B
  • Running another Pi 4B with RaspbianOS
  • On the RaspbianOS Pi, you go to bluetooth connections, the balenaSound device eventually shows up, you connect but don’t get any audio out.

Is this correct?

13

Also, it would be useful to get some debug information. Did you see anything relevant in the logs when you connected via bluetooth or when you start streaming audio?

16

thanks for this great project hats off to the team, i am stuck in the same problem my raspberry pi os try to connect the balenasound bluetooth device but it is not showing as audio output device…

17

@engrzaib welcome to the forums; could you share the devices that you’re using both for balenaSound and for Raspberry Pi OS and also as @tmigone asks above let us know if there are any messages in the logs on balenaCloud when you connect and/or try to play audio. Does balenaSound work with other bluetooth devices?

19

Thank you for your response @chrisys i am using raspberry pi3b+ for balenasound setup and raspberrpi 4 for raspberry pi os there is no activity when i am trying to connect with pi4 on logs the other bluetooth devices like laptops, android and ios cellphones are working fine the only problem i am facing is with pi os.

20

@engrzaib - can you connect to any other bluetooth device(s) with the PiOS device? It sounds like the problem lies there.

22

yes i can connect to all other bluetooth speakers with pi OS on RBpi4 and it works fine only issue is when i try to connect with balena sound pi its connects and not shown as output audio device… the alternative i found is to use the bluetooth transmitter with rbpi 4 with aux input it will transmit pi4 audio to balena sound.

24

Hey @engrzaib, is it possible you use the multi-room balenaSound option? We currently experience an issue that will be resolved with this PR multiroom: no sound · Issue #423 · balenalabs/balena-sound · GitHub.