3.5mm not playing sound

I am working with balena-sound. I have installed it twice and the same result. Not getting audio from 3.5mm stereo jack. Have set the following:

Under device configuration: RESIN_HOST_CONFIG_hdmi_ignore_edid_audio = 1

Verified that DT Parameters have “audio=on”

Still no sound from audio. I have tested with the stereo cable as well as headphones, just to rule out a cable issue.

Hello, Could you log onto the device and run alsamixer, to see if volume levels look correct?

Connecting to ffd92e7d841dc5941746960ad20295df…
Spawning shell…

Welcome to balenaOS

=============================================================
root@ffd92e7:~# alsamixer
bash: alsamixer: command not found
root@ffd92e7:~#

Should I be logging into something other than host?

Hi, Ah yes sorry that was bad advice. Could you confirm what device this is, and what OS version you are using (and if 32/64 bit)?

Looking at logs, I disabled multi room because a lot of messages were coming up. Now I see:

20.03.20 08:02:18 (-0600) bluetooth-audio /usr/bin/bluealsa-aplay: Couldn’t open PCM: No such device
20.03.20 08:02:19 (-0600) bluetooth-audio ALSA lib pcm_dmix.c:1052:(snd_pcm_dmix_open) unable to open slave
20.03.20 08:02:19 (-0600) bluetooth-audio /usr/bin/bluealsa-aplay: Couldn’t open PCM: No such device
20.03.20 08:02:20 (-0600) bluetooth-audio ALSA lib pcm_dmix.c:1052:(snd_pcm_dmix_open) unable to open slave
20.03.20 08:02:20 (-0600) bluetooth-audio /usr/bin/bluealsa-aplay: Couldn’t open PCM: No such device
20.03.20 08:02:21 (-0600) bluetooth-audio ALSA lib pcm_dmix.c:1052:(snd_pcm_dmix_open) unable to open slave
20.03.20 08:02:21 (-0600) bluetooth-audio /usr/bin/bluealsa-aplay: Couldn’t open PCM: No such device

I’m running on a Raspberry Pi 3b+
balenaOS 2.47.0+rev1
64 bit

Ah, balena-sound currently does not work correctly on the 64bit version of the OS. Please could you try again with the 32bit version?
See: https://github.com/balenalabs/balena-sound/issues/82

Okay. Will give 32bit a shot. Thanks for responding so quickly!

A pleasure. Good luck, and let us know if you still have issues.