I’m having connectivity/performance issues with my devices
- ports that are supposed to be hosting web applications are not responsive
- shell sessions inside containers are very slow
- web diagnostics don’t work at all with the following messages: (1)
Error reported when querying checks data: ssh client socket error while initiating SSH connection, (2)
ssh client socket error while initiating SSH connection, (3)
6x - Supervisor Current State error: tunneling socket could not be established, cause=socket hang up
It’m running this application: https://github.com/kkom/balena-unifi-controller on a 64 bit Raspberry Pi 3B.
I made a few changes before the device started to behave in this way:
- hardware migration from Raspberry Pi 3B+ to Raspberry Pi 3B
- Balena OS migration from 32bit to 64bit
- base image migration for one of the containers from Ubuntu 18.04 32 bit (Bionic) to Debian 10 64 bit (Buster)
I could go back and methodically test the effect of each of them, but I wonder if it’s possible to inspect the device and find the problem more directly? Maybe it’s something as simple as insufficient RAM/CPU…
Could someone advise me on the best way to inspect the device if the web diagnostics fail?
Alternatively, an example device is
6b007f194afc8899597f986feab31193 and I’ve granted support access to it for a week! Will just need to refresh some secrets from env vars once this is done!
Thanks a lot in advance!