NO SOUND FROM SPEAKERS IN BALENA SOUND

HELLO,
I HAVE INSTALLED THE BALENA OS AND THE GITHUB REP OF BALENA SOUND THROUGH THE BUTTON THERE AND AFTER ALL THINGS EVERY SERVICE SHOWS UP,BLUETOOTH CONNECTS BUT NO SOUND. SO PLEASE HELP ME
USING RASPBERRY PI 3B+
WITH 64BIT OS V65

Hi,

This is from the Troubleshooting section of the documentation for balenaSound:

No audio when using balenaOS 64 bit on Raspberry Pi 3's
Description
No audio coming out from either the audio jack or HDMI when using balenaOS 64 bit on a Raspberry Pi 3.

For details see:

https://github.com/balenalabs/balena-sound/issues/82
https://github.com/balena-io/balena-supervisor/issues/1245
Workaround
Remove the vc4-kms-v3d dtoverlay setting from the Device Configuration section of your device.

Hope this helps,
Phil