Lost 2FA Access

I’ve no more access to my 2FA app on my smartphone and so i can’t generate token codes anymore. I’m locked ot of my account. Is there a way to get it back?

Hi @ferrohd,

I am sending you a private message on how we can recover your account for you, please let us know if you do not receive a message in the next few minutes (and be sure to check your filtered mail or spam!).

Thank you,