Kein Audio Signal über 3,5mm Klinke

alexgg · June 23, 2020, 4:58pm

Hi, thanks for your message. Would you mind re-posting in English please? Even though Balena is a multi-cultural company, English makes it possible for all of us to communicate effectively.
Also, please include extra details about the type of RaspberryPi you are experiencing the problems with and the BalenaOS version you are using, along with a description of what the setup is.

Wohlgema · June 23, 2020, 5:05pm

Hey
I can not get my Raspis 3b+, Hdmi, or Audio Jack, an output, software runs perfectly. Does somebody has any idea? Balena version is balenaOs 2.47.0+rev1.

tmigone · June 23, 2020, 5:05pm

Hi, thanks for that. What software are you running? Is this related to balenaSound?

Wohlgema · June 23, 2020, 5:10pm

i don’t know, if it’s Balena Sound related.That the question, I’m asking myself, because I’m still very new to this topic.

tmigone · June 23, 2020, 5:14pm

That’s OK, let’s figure it out. Were you following a tutorial or guide from our blog perhaps?

Wohlgema · June 23, 2020, 5:15pm

Yes, sure, This:https://www.balena.io/blog/turn-your-old-speakers-or-hi-fi-into-bluetooth-receivers-using-only-a-raspberry-pi/?utm_medium=etcher&utm_source=efp&utm_campaign=balena-sound&utm_content=v6

tmigone · June 23, 2020, 5:22pm

Great, were you able to successfully push your application? Can you check that the balenaSound services are running? To do this you’ll need to:

Go to https://dashboard.balena-cloud.com/apps
Click on your app (balenaSound if you used the default name)
Click on your device to see it’s details
Under the SERVICES section you should see a bunch of audio related services as shown in this picture: https://www.balena.io/blog/content/images/2020/05/Screenshot-2020-05-21-at-12-38-57.png

Can you confirm that for your device all services are in the Running state?

Wohlgema · June 23, 2020, 5:24pm

I see this

tmigone · June 23, 2020, 5:27pm

Ok that looks good. So can you walk me through your setup? What device are you using for outputting audio? Also, how are you streaming the audio (bluetooth, spotify, airplay?)

Wohlgema · June 23, 2020, 5:29pm

I try to stream Blutooth and spotify, it connect’s great, but my HiFi isn’t giving any output. I try Hdmi, but there isn’t any output too.

Wohlgema · June 23, 2020, 5:33pm

I tried it, with an other cable, but it isn’t an output

tmigone · June 23, 2020, 5:34pm

I see, do you see any errors being thrown out in the logs?

Wohlgema · June 23, 2020, 5:42pm

[Error] (onException) Controller::onException and this: [Warn] (sendRequest) timeout while waiting for response to: 1695, timeout 2000 and now this: [Error] (StreamSession) Error in socket shutdown: Transport endpoint is not connected

tmigone · June 23, 2020, 5:43pm

Can you upload the entire logs in here? There is a download button you can use to get the logs.

Wohlgema · June 23, 2020, 5:44pm

I know, but I can't upload them

Wohlgema · June 23, 2020, 5:46pm

I can send it in your Dropbox or anything like this

tmigone · June 23, 2020, 5:48pm

Sure, maybe share via https://pastebin.com/?

Wohlgema · June 23, 2020, 5:53pm

https://pastebin.com/asLtH7ne

tmigone · June 23, 2020, 6:07pm

Ok, I think i know what is going on. Can you go to the Device configuration tab on your device and tell me what the contents of Define DT overlays is?

tmigone · June 23, 2020, 7:18pm

I think you are hitting a known bug with our 64 bit OS. The workaround is to remove the vc4-kms-v3d dtoverlay setting from the Device configuration page of your device. Let us know if that works!