Flash fail on 2 files and 3 cards. Why?

balenaEtcher
1

I have tried to flash 2 different files on 3 different cards and always end up with a flash fail error. Is is the error message on the last fail. Any recommendation?

Flash results {results: {…}, cancelled: false, skip: false}
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3

Hello @plouf!

Sorry you’re having some trouble there. We’d like to help out, but need a little more context.

What are you trying to flash? What’s the size of the image?

To what medium are you flashing it to? What sizes are the cards?

What OS and version of Etcher are you using?

Grabbing context clues from your log, it looks like you’re trying to flash a Canvas Hub S image (similar to the instructions found here Canvas Hub (S) Factory Reset - Mosaic Manufacturing)? This is just a guess from the logs. This is a massive image and I’m wondering if you’re using a large enough SD card for what you’re trying to accomplish.

Looking forward to the additional context to start troubleshooting. Thanks ahead.

5

The issue was with the antivirus. Once turned off, (moved to a different computer on which I can turn off), everything went fine.

Thank you for your response.
You may want to highlight on the site that some antivirus block the process and need to be turned off.

Stay safe,

6

Hey @plouf!

Great to hear that your issue was resolved. We take user feedback very seriously here and I’ll relay this over to the rest of the team. We’ve had a few users report something similar, so I think you’re onto a pattern here. You take care as well and thanks for using balenaEtcher!