Flash Complete (1 device failed)

Trying to flash a limelight 2 on a windows 10 using the steps provided here:
https://docs.limelightvision.io/en/latest/getting_started.html

after running balentaEtcher in administrator mode and selcting the latest image and usb driver from this link:
https://limelightvision.io/pages/downloads

After the flash is done is states “Flash Complete!” underneath it says “1 failed device”.
When checking the limelight it has indeed not been flashed.
Please help.

Hi,
If you hover over the “1 failed device” message, you should see additional information about the error.
Can you also copy-paste the logs from the console (opened with ctrl + shift + i on Windows) when the issue happens?

When hovering the mouse over 1 failed device the error provided is “\.\PhysicalDrive1:UNKNOWN:unknown error, write”

The logs when the error happened:

Mon Feb 24 2020 16:36:47 GMT-0800 (Pacific Standard Time) Drive unplugged ({“applicationSessionUuid”:“dd262401-421d-493b-9b2b-d693554455ea”,“flashingWorkflowUuid”:“c7eecd4a-0bac-494d-816b-dd7c68be220b”,“flashInstanceUuid”:“eaecf56f-5f55-44fd-8acf-92ee81ea6a39”,“image”:“C:\Users\Alpha\Downloads\LL_2020_2_RELEASE.zip”,“drives”:[{“size”:3909091328,“isVirtual”:false,“enumerator”:“USBSTOR”,“logicalBlockSize”:512,“raw”:"\\.\PhysicalDrive1",“error”:null,“isReadOnly”:false,“displayName”:"\\.\PhysicalDrive1",“blockSize”:512,“isSCSI”:false,“isRemovable”:true,“device”:"\\.\PhysicalDrive1",“busVersion”:“1.0”,“icon”:“raspberrypi”,“isSystem”:false,“busType”:“USB”,“isCard”:false,“isUSB”:true,“devicePath”:null,“mountpoints”:,“description”:“Compute Module”,“isUAS”:false}],“driveCount”:1,“uuid”:“eaecf56f-5f55-44fd-8acf-92ee81ea6a39”,“unmountOnSuccess”:true,“validateWriteOnSuccess”:true,“trim”:false,“sample”:0.1})
C:\Users\Alpha\AppData\Local\Temp\1UvXH4mUtGaXW8AKaReztrB3uou\resources\app.asar\node_modules\resin-corvus\src\resin-corvus.js:39 Mon Feb 24 2020 16:36:47 GMT-0800 (Pacific Standard Time) Flashing 0 devices, 2% at 0.4 MB/s (total 0 MB/s) eta in 9102.34375s with 1 failed devices
image-writer.js:141 Finish: 91291648
image-writer.js:229 Flash results Object
C:\Users\Alpha\AppData\Local\Temp\1UvXH4mUtGaXW8AKaReztrB3uou\resources\app.asar\node_modules\resin-corvus\src\resin-corvus.js:39 Mon Feb 24 2020 16:36:49 GMT-0800 (Pacific Standard Time) Done ({“errors”:[{“name”:“Error”,“code”:“EUNPLUGGED”,“syscall”:“write”,“errno”:-4094,“device”:"\\.\PhysicalDrive1"}],“devices”:{“failed”:1,“successful”:0},“status”:“started”,“image”:“C:\Users\Alpha\Downloads\LL_2020_2_RELEASE.zip”,“drives”:[{“size”:3909091328,“isVirtual”:false,“enumerator”:“USBSTOR”,“logicalBlockSize”:512,“raw”:"\\.\PhysicalDrive1",“error”:null,“isReadOnly”:false,“displayName”:"\\.\PhysicalDrive1",“blockSize”:512,“isSCSI”:false,“isRemovable”:true,“device”:"\\.\PhysicalDrive1",“busVersion”:“1.0”,“icon”:“raspberrypi”,“isSystem”:false,“busType”:“USB”,“isCard”:false,“isUSB”:true,“devicePath”:null,“mountpoints”:,“description”:“Compute Module”,“isUAS”:false}],“driveCount”:1,“uuid”:“eaecf56f-5f55-44fd-8acf-92ee81ea6a39”,“flashInstanceUuid”:“eaecf56f-5f55-44fd-8acf-92ee81ea6a39”,“unmountOnSuccess”:true,“validateWriteOnSuccess”:true,“trim”:false,“applicationSessionUuid”:“dd262401-421d-493b-9b2b-d693554455ea”,“flashingWorkflowUuid”:“c7eecd4a-0bac-494d-816b-dd7c68be220b”,“sample”:0.1})
image-writer.js:249 Terminating IPC server
C:\Users\Alpha\AppData\Local\Temp\1UvXH4mUtGaXW8AKaReztrB3uou\resources\app.asar\node_modules\resin-corvus\src\resin-corvus.js:39 Mon Feb 24 2020 16:36:50 GMT-0800 (Pacific Standard Time) Navigate ({“to”:“success”,“from”:“main”,“applicationSessionUuid”:“dd262401-421d-493b-9b2b-d693554455ea”,“sample”:0.1})

Looking in the error you posted, I see EUNPLUGGED so perhaps you have an issue with the device drawing too much power and re-enumerarting mid-write?

Fixed the issue by having the robot on while flashing the limelight. Thanks for the replies!