Fin case feedback - cracked screw posts, alternate DIN mount idea


#1

I received my Fin case a couple of weeks ago and excitedly assembled it using the included screws (the shorter ones, since I left out the terminal block ring). Today I took the case apart to flash a different OS on, and I noticed that all 3 screw posts on the lid had cracked (image attached). Besides that, the case is great - all of the port cutouts line up perfectly, and the power connector jumper is a nice touch.

I would also like to suggest an alternate DIN rail mounting point on the side of the case, possibly the HAT connector side, to save space on the rail - industrial Ethernet switch for inspiration.


#4

Hello @jacob.me.cs

Glad you’re having a good experience so far. I can’t see the extent of the crack from the picture, does it extend all the way to the base? Anyway, if it’s compromising the screw attachment, please send us an email to store@balena.io with the picture so we can send you a replacement. We would like to investigate the cause and make sure it’s a one time issue.

Thanks a lot for your feedback on the DIN rail mounting position, we’ll keep that in mind for the next revision. The current configuration prioritized easy access to all the connectors on the balenaFin.