Etcherpro Firmware Update failed

balenaEtcher
1

Hi,
I think the balenacloud for the etcherpro are the way to Do some settings.
To add a device I must Do the Update from the Firmware. On the right side there is an direction for that.
I need only the production Version of etcher.
I used the etcher-pro-2.107.38-v14.4.8.img

But now, I killed the device? :frowning:
At the Update, the cursor is blinken, then a Black Screen. No LEDs going on or off.
After remove sdcard and setting the Switch to off, there is nothing like the balena Logo.

Can anybody help me?
Thank you!

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2

20230911_101935
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OK, I See the device now in the balenacloud as active device.
I can restart the device, so I think I have only the Problem with an setting?!
But which?

Thanks

3

Hi, you stated that the device now appears in balenaCloud as an active device, do you still just see a balena logo on the etcher pro? Why do you think there is a problem with a setting? Please provide as much information as possible so that we could help troubleshoot :slight_smile: