etcher stuck on installing screen

every time I try to install, even if I install as admin it gets about 1/4 of the one in then no further. I am running windows 10

Hi Helen,
let me try to clarify what you are reporting. You are trying to install etcher (version ?) and the installation stalls at about 25% of the progress.
Are you getting any error messages you could share with us or is the installer just stuck ?
Regards Thomas

Hi @helenmar,

This issue seems to pop up once in a while, especially if you have an older version of balenaEtcher already installed. Take a look at the last few comments on this thread and see if those solutions help any: BalenaEtcher windows 10 hangs on install