One of our remote devices has gone offline this morning. We last received a message at 8:04am. I’m just wondering if there is any sort of way that we can diagnose what may have caused this? I had to turn off device logs due to the fact that it used around 1.75GB of data in 4 days, we have another device that is connected to the same network that is online.
These devices are on the other side of the country to me so there is no way to get to them to reset them etc.
Can anyone help?