balenaEtcher not recognizing balenaFin using balenaOS.mg

balenaEtcher
1

Hello, first time here.

I bought the dev kit from balena that includes the balenaFin. I have downloaded the latest version of balenaEtcher and followed the steps here and here. However, to my many attempts, I can not get my computer to recognize balenaFin after plugging in my micro-USB cable to the debug port.

I am running Ubuntu 18.04LTS. Any help would be appreciated. Thank you.

Screenshot from 2020-02-13 09-57-09
Screenshot from 2020-02-13 09-57-091592×1018 59.9 KB

2

Hello, on Linux you need to run Etcher as root for usbboot devices to be recognized.

3

hello I have attempted to ‘sudo’ still does not recognize.

4

Can you please run lsusb and check if you see ID 0a5c:2764 Broadcom Corp. USB2.0 Hub here when the fin is plugged ?

5 
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 006: ID 2c42:1205  
Bus 001 Device 005: ID 0c45:7605 Microdia 
Bus 001 Device 027: ID 2341:0042 Arduino SA Mega 2560 R3 (CDC ACM)
Bus 001 Device 013: ID 05e3:0608 Genesys Logic, Inc. Hub
Bus 001 Device 010: ID 1b1c:1b3e Corsair 
Bus 001 Device 008: ID 8087:0aa7 Intel Corp. 
Bus 001 Device 030: ID 0a5c:2764 Broadcom Corp.  <----------- Found
Bus 001 Device 002: ID 046d:085c Logitech, Inc. 
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
6

Which version of etcher are you using ? Can you please try the latest deb package https://github.com/balena-io/etcher/releases/download/v1.5.76/balena-etcher-electron_1.5.76_amd64.deb ?

7

I have tried the latest balena App image for linux x64, as well using apt to install. The screen shot from my initial post shows at the bottom left that I am using version 1.5.51.

8

Please try the latest deb from https://github.com/balena-io/etcher/releases/download/v1.5.76/balena-etcher-electron_1.5.76_amd64.deb .
Run etcher with sudo /opt/balenaEtcher/balena-etcher-electron .

9

That seems to have done the trick. Thank you very much @zvin

10

You’re welcome.
I’ve just checked, the latest AppImage should also work: https://github.com/balena-io/etcher/releases/download/v1.5.76/balena-etcher-electron-1.5.76-linux-x64.zip
You also need to run it with sudo

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