Balena Sound - no sound on the raspberry pi 3

Hello
I am new to the world of raspberry and balena sound
I installed the hardware correctly, I use the Ethernet connection. I don’t have a DAC yet. I use the jack of the rasberry but there is no sound
ideas ?
Thanks in advance
PS : je suis français si il y a des utilisateur du forum :slight_smile: qui parle français

Hi, can you let us know what you have tried? How are you trying to play the audio (bluetooth, Spotify, Airplay etc…) Is the device showing as online in balenaCloud? Are there any error messages in the console logs? Have you set any custom environment variables if required for your setup? https://github.com/balenalabs/balena-sound#customize-your-balenasound-experience.

Hi garethtdavies
thanks for your response
I try to stream with bluetooth and airplay. the balena is online on the dashboard
i don’t know how to put variables
here are the logs when i send music in bluetooth

21.04.20 19:53:10 (+0200) bluetooth-audio /usr/bin/bluealsa: SBC decoding error: No such file or directory
21.04.20 19:53:10 (+0200) bluetooth-audio /usr/bin/bluealsa: Missing RTP packet: 3646 != 3645
21.04.20 19:53:10 (+0200) bluetooth-audio /usr/bin/bluealsa: Missing RTP packet: 3665 != 3664
21.04.20 19:53:11 (+0200) snapcast-client 2020-04-21 17-53-11 [Info] (Stream) Chunk: 0 0 0 0 500 60 0
21.04.20 19:53:11 (+0200) bluetooth-audio /usr/bin/bluealsa: SBC decoding error: No such file or directory
21.04.20 19:53:11 (+0200) bluetooth-audio /usr/bin/bluealsa: Missing RTP packet: 3682 != 3681
21.04.20 19:53:11 (+0200) bluetooth-audio /usr/bin/bluealsa: SBC decoding error: No such file or directory
21.04.20 19:53:11 (+0200) bluetooth-audio /usr/bin/bluealsa: Missing RTP packet: 3689 != 3688
21.04.20 19:53:11 (+0200) bluetooth-audio /usr/bin/bluealsa: SBC decoding error: No such file or directory
21.04.20 19:53:11 (+0200) bluetooth-audio /usr/bin/bluealsa: Missing RTP packet: 3698 != 3697
21.04.20 19:53:11 (+0200) bluetooth-audio /usr/bin/bluealsa: SBC decoding error: No such file or directory
21.04.20 19:53:11 (+0200) bluetooth-audio /usr/bin/bluealsa: Missing RTP packet: 3724 != 3723
21.04.20 19:53:11 (+0200) bluetooth-audio /usr/bin/bluealsa: Missing RTP packet: 3735 != 3734
21.04.20 19:53:12 (+0200) bluetooth-audio /usr/bin/bluealsa: SBC decoding error: No such process
21.04.20 19:53:12 (+0200) bluetooth-audio /usr/bin/bluealsa: Missing RTP packet: 3755 != 3752
21.04.20 19:53:12 (+0200) snapcast-client 2020-04-21 17-53-12 [Info] (Stream) Chunk: 0 0 0 0 500 60 0
21.04.20 19:53:12 (+0200) bluetooth-audio /usr/bin/bluealsa: SBC decoding error: No such process
21.04.20 19:53:12 (+0200) bluetooth-audio /usr/bin/bluealsa: SBC decoding error: No such file or directory
21.04.20 19:53:12 (+0200) bluetooth-audio /usr/bin/bluealsa: Missing RTP packet: 3775 != 3772
21.04.20 19:53:12 (+0200) bluetooth-audio /usr/bin/bluealsa: SBC decoding error: No such file or directory
21.04.20 19:53:12 (+0200) bluetooth-audio /usr/bin/bluealsa: Missing RTP packet: 3792 != 3790
21.04.20 19:53:13 (+0200) bluetooth-audio /usr/bin/bluealsa: SBC decoding error: No such file or directory
21.04.20 19:53:13 (+0200) bluetooth-audio /usr/bin/bluealsa: Missing RTP packet: 3829 != 3828
21.04.20 19:53:13 (+0200) snapcast-client 2020-04-21 17-53-13 [Info] (Stream) Chunk: 0 0 0 0 500 89 0
21.04.20 19:53:13 (+0200) bluetooth-audio /usr/bin/bluealsa: SBC decoding error: No such file or directory
21.04.20 19:53:13 (+0200) bluetooth-audio /usr/bin/bluealsa: Missing RTP packet: 3855 != 3852
21.04.20 19:53:13 (+0200) bluetooth-audio /usr/bin/bluealsa: Missing RTP packet: 3868 != 3867
21.04.20 19:53:14 (+0200) bluetooth-audio /usr/bin/bluealsa: Missing RTP packet: 3907 != 3906
21.04.20 19:53:14 (+0200) snapcast-client 2020-04-21 17-53-14 [Info] (Stream) Chunk: 0 0 0 0 500 60 0
21.04.20 19:53:14 (+0200) bluetooth-audio /usr/bin/bluealsa: SBC decoding error: No such file or directory
21.04.20 19:53:14 (+0200) bluetooth-audio /usr/bin/bluealsa: Missing RTP packet: 3917 != 3916
21.04.20 19:53:14 (+0200) bluetooth-audio /usr/bin/bluealsa: SBC decoding error: No such file or directory
21.04.20 19:53:14 (+0200) bluetooth-audio /usr/bin/bluealsa: Missing RTP packet: 3934 != 3933
21.04.20 19:53:14 (+0200) bluetooth-audio /usr/bin/bluealsa: SBC decoding error: No such process
21.04.20 19:53:14 (+0200) bluetooth-audio /usr/bin/bluealsa: Missing RTP packet: 3943 != 3941
21.04.20 19:53:15 (+0200) snapcast-client 2020-04-21 17-53-15 [Info] (Stream) Chunk: 0 0 0 0 500 60 0
21.04.20 19:53:15 (+0200) bluetooth-audio /usr/bin/bluealsa: SBC decoding error: No such file or directory
21.04.20 19:53:15 (+0200) bluetooth-audio /usr/bin/bluealsa: Missing RTP packet: 3996 != 3995
21.04.20 19:53:15 (+0200) bluetooth-audio /usr/bin/bluealsa: SBC decoding error: No such file or directory
21.04.20 19:53:15 (+0200) bluetooth-audio /usr/bin/bluealsa: Missing RTP packet: 4037 != 4036
21.04.20 19:53:16 (+0200) bluetooth-audio /usr/bin/bluealsa: SBC decoding error: No such process
21.04.20 19:53:16 (+0200) bluetooth-audio /usr/bin/bluealsa: Missing RTP packet: 4052 != 4049
21.04.20 19:53:16 (+0200) snapcast-client 2020-04-21 17-53-16 [Info] (Stream) Chunk: 0 0 0 0 500 59 0
21.04.20 19:53:16 (+0200) bluetooth-audio /usr/bin/bluealsa: SBC decoding error: No such file or directory
21.04.20 19:53:16 (+0200) bluetooth-audio /usr/bin/bluealsa: Missing RTP packet: 4067 != 4066
21.04.20 19:53:16 (+0200) bluetooth-audio /usr/bin/bluealsa: SBC decoding error: No such file or directory
21.04.20 19:53:16 (+0200) bluetooth-audio /usr/bin/bluealsa: Missing RTP packet: 4085 != 4083
21.04.20 19:53:16 (+0200) bluetooth-audio /usr/bin/bluealsa: SBC decoding error: No such process
21.04.20 19:53:16 (+0200) bluetooth-audio /usr/bin/bluealsa: Missing RTP packet: 4098 != 4097
21.04.20 19:53:16 (+0200) bluetooth-audio /usr/bin/bluealsa: SBC decoding error: No such file or directory
21.04.20 19:53:17 (+0200) bluetooth-audio /usr/bin/bluealsa: Missing RTP packet: 4120 != 4119
21.04.20 19:53:17 (+0200) bluetooth-audio /usr/bin/bluealsa: SBC decoding error: No such process
21.04.20 19:53:17 (+0200) bluetooth-audio /usr/bin/bluealsa: Missing RTP packet: 4135 != 4134
21.04.20 19:53:17 (+0200) snapcast-client 2020-04-21 17-53-17 [Info] (Stream) Chunk: 0 0 0 0 500 59 0
21.04.20 19:53:17 (+0200) bluetooth-audio /usr/bin/bluealsa: SBC decoding error: No such file or directory
21.04.20 19:53:17 (+0200) bluetooth-audio /usr/bin/bluealsa: Missing RTP packet: 4140 != 4139
21.04.20 19:53:17 (+0200) bluetooth-audio /usr/bin/bluealsa: SBC decoding error: No such process
21.04.20 19:53:18 (+0200) bluetooth-audio /usr/bin/bluealsa: Missing RTP packet: 4208 != 4204
21.04.20 19:53:18 (+0200) snapcast-client 2020-04-21 17-53-18 [Info] (Stream) Chunk: 0 0 0 0 500 59 0
21.04.20 19:53:18 (+0200) bluetooth-audio /usr/bin/bluealsa: SBC decoding error: No such process
21.04.20 19:53:18 (+0200) bluetooth-audio /usr/bin/bluealsa: Missing RTP packet: 4244 != 4240
21.04.20 19:53:18 (+0200) bluetooth-audio /usr/bin/bluealsa: SBC decoding error: No such file or directory
21.04.20 19:53:18 (+0200) bluetooth-audio /usr/bin/bluealsa: Missing RTP packet: 4258 != 4255
21.04.20 19:53:19 (+0200) snapcast-client 2020-04-21 17-53-19 [Info] (Stream) Chunk: 0 0 0 0 500 59 0
21.04.20 19:53:19 (+0200) bluetooth-audio /usr/bin/bluealsa: Missing RTP packet: 4281 != 4276
21.04.20 19:53:19 (+0200) bluetooth-audio /usr/bin/bluealsa: SBC decoding error: No such process
21.04.20 19:53:19 (+0200) bluetooth-audio /usr/bin/bluealsa: SBC decoding error: No such file or directory
21.04.20 19:53:19 (+0200) bluetooth-audio /usr/bin/bluealsa: Missing RTP packet: 4304 != 4302
21.04.20 19:53:19 (+0200) bluetooth-audio /usr/bin/bluealsa: SBC decoding error: No such file or directory
21.04.20 19:53:19 (+0200) bluetooth-audio /usr/bin/bluealsa: Missing RTP packet: 4325 != 4323
21.04.20 19:53:19 (+0200) bluetooth-audio /usr/bin/bluealsa: Missing RTP packet: 4341 != 4340
21.04.20 19:53:20 (+0200) bluetooth-audio /usr/bin/bluealsa: SBC decoding error: No such file or directory
21.04.20 19:53:20 (+0200) bluetooth-audio /usr/bin/bluealsa: Missing RTP packet: 4361 != 4360
21.04.20 19:53:20 (+0200) snapcast-client 2020-04-21 17-53-20 [Info] (Stream) Chunk: 0 0 0 0 500 89 0
21.04.20 19:53:20 (+0200) bluetooth-audio /usr/bin/bluealsa: SBC decoding error: No such file or directory
21.04.20 19:53:20 (+0200) bluetooth-audio /usr/bin/bluealsa: Missing RTP packet: 4394 != 4391
21.04.20 19:53:21 (+0200) snapcast-client 2020-04-21 17-53-21 [Info] (Stream) Chunk: 0 0 0 0 500 89 0
21.04.20 19:53:21 (+0200) bluetooth-audio /usr/bin/bluealsa: SBC decoding error: No such file or directory
21.04.20 19:53:21 (+0200) bluetooth-audio /usr/bin/bluealsa: Missing RTP packet: 4459 != 4458
21.04.20 19:53:22 (+0200) snapcast-client 2020-04-21 17-53-22 [Info] (Stream) Chunk: 0 0 0 0 500 60 0
21.04.20 19:53:22 (+0200) bluetooth-audio /usr/bin/bluealsa: SBC decoding error: No such file or directory
21.04.20 19:53:22 (+0200) bluetooth-audio /usr/bin/bluealsa: Missing RTP packet: 4496 != 4492
21.04.20 19:53:22 (+0200) bluetooth-audio /usr/bin/bluealsa: SBC decoding error: No such file or directory
21.04.20 19:53:22 (+0200) bluetooth-audio /usr/bin/bluealsa: Missing RTP packet: 4508 != 4507
21.04.20 19:53:22 (+0200) bluetooth-audio /usr/bin/bluealsa: SBC decoding error: No such file or directory
21.04.20 19:53:22 (+0200) bluetooth-audio /usr/bin/bluealsa: Missing RTP packet: 4524 != 4523
21.04.20 19:53:22 (+0200) bluetooth-audio /usr/bin/bluealsa: SBC decoding error: No such file or directory
21.04.20 19:53:22 (+0200) bluetooth-audio /usr/bin/bluealsa: Missing RTP packet: 4545 != 4543
21.04.20 19:53:22 (+0200) bluetooth-audio /usr/bin/bluealsa: SBC decoding error: No such file or directory
21.04.20 19:53:22 (+0200) bluetooth-audio /usr/bin/bluealsa: Missing RTP packet: 4557 != 4556
21.04.20 19:53:23 (+0200) bluetooth-audio /usr/bin/bluealsa: SBC decoding error: No such file or directory
21.04.20 19:53:23 (+0200) bluetooth-audio /usr/bin/bluealsa: Missing RTP packet: 4569 != 4566
21.04.20 19:53:23 (+0200) snapcast-client 2020-04-21 17-53-23 [Info] (Stream) Chunk: 0 0 0 0 500 89 0
21.04.20 19:53:23 (+0200) bluetooth-audio /usr/bin/bluealsa: SBC decoding error: No such file or directory
21.04.20 19:53:24 (+0200) snapcast-client 2020-04-21 17-53-24 [Info] (Stream) Chunk: 0 0 0 0 500 59 0
21.04.20 19:53:25 (+0200) snapcast-client 2020-04-21 17-53-25 [Info] (Stream) Chunk: 0 0 0 0 500 59 0
21.04.20 19:53:25 (+0200) snapcast-server 2020-04-21 17-53-25 [Info] (onStateChanged) onStateChanged (default): 1
21.04.20 19:53:25 (+0200) snapcast-client 2020-04-21 17-53-25 [Info] (getPlayerChunk) Exception
21.04.20 19:53:25 (+0200) snapcast-client 2020-04-21 17-53-25 [Info] (Alsa) Failed to get chunk
21.04.20 19:53:30 (+0200) snapcast-client 2020-04-21 17-53-30 [Notice] (Alsa) No chunk received for 5000ms. Closing ALSA.
21.04.20 21:15:33 (+0200) bluetooth-audio /usr/bin/bluealsa: SBC decoding error: No such file or directory
21.04.20 21:15:33 (+0200) bluetooth-audio /usr/bin/bluealsa: Missing RTP packet: 17 != 13
21.04.20 21:15:33 (+0200) snapcast-client 2020-04-21 19-15-33 [Info] (Alsa) frames: 1324
21.04.20 21:15:33 (+0200) bluetooth-audio /usr/bin/bluealsa: SBC decoding error: No such file or directory
21.04.20 21:15:33 (+0200) bluetooth-audio /usr/bin/bluealsa: Missing RTP packet: 26 != 25
21.04.20 21:15:33 (+0200) bluetooth-audio /usr/bin/bluealsa: SBC decoding error: No such process
21.04.20 21:15:33 (+0200) bluetooth-audio /usr/bin/bluealsa: Missing RTP packet: 43 != 41
21.04.20 21:15:33 (+0200) bluetooth-audio /usr/bin/bluealsa: SBC decoding error: No such file or directory
21.04.20 21:15:33 (+0200) bluetooth-audio /usr/bin/bluealsa: Missing RTP packet: 54 != 53
21.04.20 21:15:33 (+0200) bluetooth-audio /usr/bin/bluealsa: SBC decoding error: No such file or directory
21.04.20 21:15:33 (+0200) bluetooth-audio /usr/bin/bluealsa: Missing RTP packet: 61 != 58
21.04.20 21:15:34 (+0200) bluetooth-audio /usr/bin/bluealsa: SBC decoding error: No such file or directory
21.04.20 21:15:34 (+0200) bluetooth-audio /usr/bin/bluealsa: Missing RTP packet: 75 != 71
21.04.20 21:15:34 (+0200) snapcast-client 2020-04-21 19-15-34 [Info] (Stream) Chunk: 0 0 0 0 1 89 0
21.04.20 21:15:34 (+0200) snapcast-server 2020-04-21 19-15-34 [Info] (onStateChanged) onStateChanged (default): 2
21.04.20 21:15:34 (+0200) bluetooth-audio /usr/bin/bluealsa: SBC decoding error: No such file or directory
21.04.20 21:15:34 (+0200) bluetooth-audio /usr/bin/bluealsa: Missing RTP packet: 116 != 112
21.04.20 21:15:34 (+0200) bluetooth-audio /usr/bin/bluealsa: SBC decoding error: No such file or directory
21.04.20 21:15:34 (+0200) bluetooth-audio /usr/bin/bluealsa: Missing RTP packet: 136 != 130
21.04.20 21:15:35 (+0200) snapcast-client 2020-04-21 19-15-35 [Info] (Stream) Chunk: 0 0 0 0 22 59 0
21.04.20 21:15:35 (+0200) bluetooth-audio /usr/bin/bluealsa: SBC decoding error: No such process
21.04.20 21:15:35 (+0200) bluetooth-audio /usr/bin/bluealsa: Missing RTP packet: 165 != 160
21.04.20 21:15:35 (+0200) bluetooth-audio /usr/bin/bluealsa: SBC decoding error: No such process
21.04.20 21:15:35 (+0200) bluetooth-audio /usr/bin/bluealsa: Missing RTP packet: 176 != 175
21.04.20 21:15:35 (+0200) bluetooth-audio /usr/bin/bluealsa: SBC decoding error: No such file or directory
21.04.20 21:15:35 (+0200) bluetooth-audio /usr/bin/bluealsa: Missing RTP packet: 188 != 185
21.04.20 21:15:35 (+0200) bluetooth-audio /usr/bin/bluealsa: SBC decoding error: No such process
21.04.20 21:15:35 (+0200) bluetooth-audio /usr/bin/bluealsa: Missing RTP packet: 215 != 212
21.04.20 21:15:36 (+0200) bluetooth-audio /usr/bin/bluealsa: SBC decoding error: No such file or directory
21.04.20 21:15:36 (+0200) snapcast-client 2020-04-21 19-15-36 [Info] (Stream) Chunk: 0 0 0 0 47 89 0
21.04.20 21:15:36 (+0200) bluetooth-audio /usr/bin/bluealsa: SBC decoding error: No such file or directory
21.04.20 21:15:36 (+0200) bluetooth-audio /usr/bin/bluealsa: Missing RTP packet: 240 != 239
21.04.20 21:15:36 (+0200) bluetooth-audio /usr/bin/bluealsa: SBC decoding error: No such file or directory
21.04.20 21:15:36 (+0200) bluetooth-audio /usr/bin/bluealsa: Missing RTP packet: 284 != 282
21.04.20 21:15:37 (+0200) snapcast-client 2020-04-21 19-15-37 [Info] (Stream) Chunk: 0 0 0 0 72 89 0
21.04.20 21:15:37 (+0200) bluetooth-audio /usr/bin/bluealsa: SBC decoding error: No such file or directory
21.04.20 21:15:37 (+0200) bluetooth-audio /usr/bin/bluealsa: Missing RTP packet: 304 != 303
21.04.20 21:15:37 (+0200) bluetooth-audio /usr/bin/bluealsa: SBC decoding error: No such file or directory
21.04.20 21:15:37 (+0200) bluetooth-audio /usr/bin/bluealsa: Missing RTP packet: 322 != 318
21.04.20 21:15:37 (+0200) bluetooth-audio /usr/bin/bluealsa: SBC decoding error: No such file or directory
21.04.20 21:15:37 (+0200) bluetooth-audio /usr/bin/bluealsa: Missing RTP packet: 334 != 332
21.04.20 21:15:37 (+0200) bluetooth-audio /usr/bin/bluealsa: SBC decoding error: No such file or directory
21.04.20 21:15:37 (+0200) bluetooth-audio /usr/bin/bluealsa: Missing RTP packet: 342 != 341
21.04.20 21:15:38 (+0200) snapcast-client 2020-04-21 19-15-38 [Info] (Stream) Chunk: 0 0 0 0 97 60 0
21.04.20 21:15:37 (+0200) bluetooth-audio /usr/bin/bluealsa: SBC decoding error: No such file or directory
21.04.20 21:15:37 (+0200) bluetooth-audio /usr/bin/bluealsa: Missing RTP packet: 356 != 353
21.04.20 21:15:37 (+0200) bluetooth-audio /usr/bin/bluealsa: SBC decoding error: No such file or directory
21.04.20 21:15:38 (+0200) bluetooth-audio /usr/bin/bluealsa: Missing RTP packet: 369 != 368
21.04.20 21:15:38 (+0200) bluetooth-audio /usr/bin/bluealsa: Missing RTP packet: 381 != 376
21.04.20 21:15:38 (+0200) bluetooth-audio /usr/bin/bluealsa: Missing RTP packet: 403 != 399
21.04.20 21:15:38 (+0200) bluetooth-audio /usr/bin/bluealsa: SBC decoding error: No such file or directory
21.04.20 21:15:38 (+0200) bluetooth-audio /usr/bin/bluealsa: Missing RTP packet: 423 != 422
21.04.20 21:15:38 (+0200) bluetooth-audio /usr/bin/bluealsa: SBC decoding error: No such file or directory
21.04.20 21:15:39 (+0200) bluetooth-audio /usr/bin/bluealsa: Missing RTP packet: 448 != 444
21.04.20 21:15:39 (+0200) bluetooth-audio /usr/bin/bluealsa: SBC decoding error: No such process
21.04.20 21:15:39 (+0200) bluetooth-audio /usr/bin/bluealsa: Missing RTP packet: 457 != 454
21.04.20 21:15:39 (+0200) snapcast-client 2020-04-21 19-15-39 [Info] (Stream) Chunk: 0 0 0 0 122 89 0
21.04.20 21:15:39 (+0200) bluetooth-audio /usr/bin/bluealsa: SBC decoding error: No such file or directory
21.04.20 21:15:39 (+0200) bluetooth-audio /usr/bin/bluealsa: Missing RTP packet: 468 != 466
21.04.20 21:15:39 (+0200) bluetooth-audio /usr/bin/bluealsa: SBC decoding error: No such file or directory
21.04.20 21:15:39 (+0200) bluetooth-audio /usr/bin/bluealsa: Missing RTP packet: 480 != 476
21.04.20 21:15:40 (+0200) bluetooth-audio /usr/bin/bluealsa: SBC decoding error: No such file or directory
21.04.20 21:15:40 (+0200) bluetooth-audio /usr/bin/bluealsa: Missing RTP packet: 521 != 519
21.04.20 21:15:40 (+0200) snapcast-client 2020-04-21 19-15-40 [Info] (Stream) Chunk: 0 0 0 0 147 89 0
21.04.20 21:15:41 (+0200) snapcast-client 2020-04-21 19-15-41 [Info] (Stream) Chunk: 0 0 0 0 172 59 0
21.04.20 21:15:41 (+0200) bluetooth-audio /usr/bin/bluealsa: SBC decoding error: No such file or directory
21.04.20 21:15:41 (+0200) bluetooth-audio /usr/bin/bluealsa: Missing RTP packet: 616 != 611
21.04.20 21:15:41 (+0200) bluetooth-audio /usr/bin/bluealsa: SBC decoding error: No such file or directory
21.04.20 21:15:41 (+0200) bluetooth-audio /usr/bin/bluealsa: Missing RTP packet: 632 != 628
21.04.20 21:15:42 (+0200) snapcast-client 2020-04-21 19-15-42 [Info] (Stream) Chunk: 0 0 0 0 197 89 0
21.04.20 21:15:42 (+0200) bluetooth-audio /usr/bin/bluealsa: SBC decoding error: No such process
21.04.20 21:15:42 (+0200) bluetooth-audio /usr/bin/bluealsa: Missing RTP packet: 722 != 719
21.04.20 21:15:43 (+0200) snapcast-client 2020-04-21 19-15-43 [Info] (Stream) Chunk: 0 0 0 0 222 89 0
21.04.20 21:15:43 (+0200) bluetooth-audio /usr/bin/bluealsa: SBC decoding error: No such file or directory
21.04.20 21:15:43 (+0200) bluetooth-audio /usr/bin/bluealsa: Missing RTP packet: 802 != 801
21.04.20 21:15:44 (+0200) snapcast-client 2020-04-21 19-15-44 [Info] (Stream) Chunk: 0 0 0 0 247 59 0
21.04.20 21:15:44 (+0200) bluetooth-audio /usr/bin/bluealsa: SBC decoding error: No such file or directory
21.04.20 21:15:44 (+0200) bluetooth-audio /usr/bin/bluealsa: Missing RTP packet: 857 != 853
21.04.20 21:15:45 (+0200) snapcast-client 2020-04-21 19-15-45 [Info] (Stream) Chunk: 0 0 0 0 272 89 0
21.04.20 21:15:45 (+0200) bluetooth-audio /usr/bin/bluealsa: SBC decoding error: No such process
21.04.20 21:15:45 (+0200) bluetooth-audio /usr/bin/bluealsa: Missing RTP packet: 937 != 934
21.04.20 21:15:46 (+0200) snapcast-client 2020-04-21 19-15-46 [Info] (Stream) Chunk: 0 0 0 0 297 89 0
21.04.20 21:15:46 (+0200) bluetooth-audio /usr/bin/bluealsa: SBC decoding error: No such file or directory
21.04.20 21:15:46 (+0200) bluetooth-audio /usr/bin/bluealsa: Missing RTP packet: 982 != 980
21.04.20 21:15:47 (+0200) bluetooth-audio /usr/bin/bluealsa: SBC decoding error: No such file or directory
21.04.20 21:15:47 (+0200) bluetooth-audio /usr/bin/bluealsa: Missing RTP packet: 1058 != 1057
21.04.20 21:15:47 (+0200) snapcast-client 2020-04-21 19-15-47 [Info] (Stream) Chunk: 0 0 0 0 316 59 0
21.04.20 21:15:47 (+0200) bluetooth-audio /usr/bin/bluealsa: SBC decoding error: No such file or directory
21.04.20 21:15:47 (+0200) bluetooth-audio /usr/bin/bluealsa: Missing RTP packet: 1067 != 1066
21.04.20 21:15:48 (+0200) snapcast-client 2020-04-21 19-15-48 [Info] (Stream) Chunk: 0 0 0 0 340 60 0
21.04.20 21:15:48 (+0200) bluetooth-audio /usr/bin/bluealsa: SBC decoding error: No such file or directory
21.04.20 21:15:48 (+0200) bluetooth-audio /usr/bin/bluealsa: Missing RTP packet: 1150 != 1149
21.04.20 21:15:48 (+0200) bluetooth-audio /usr/bin/bluealsa: SBC decoding error: No such file or directory
21.04.20 21:15:48 (+0200) bluetooth-audio /usr/bin/bluealsa: Missing RTP packet: 1174 != 1173
21.04.20 21:15:48 (+0200) bluetooth-audio /usr/bin/bluealsa: SBC decoding error: No such file or directory
21.04.20 21:15:48 (+0200) bluetooth-audio /usr/bin/bluealsa: Missing RTP packet: 1188 != 1187
21.04.20 21:15:49 (+0200) bluetooth-audio /usr/bin/bluealsa: SBC decoding error: No such file or directory
21.04.20 21:15:49 (+0200) bluetooth-audio /usr/bin/bluealsa: Missing RTP packet: 1207 != 1206
21.04.20 21:15:49 (+0200) snapcast-client 2020-04-21 19-15-49 [Info] (Stream) Chunk: 0 0 0 0 365 89 0
21.04.20 21:15:49 (+0200) bluetooth-audio /usr/bin/bluealsa: SBC decoding error: No such file or directory
21.04.20 21:15:49 (+0200) bluetooth-audio /usr/bin/bluealsa: Missing RTP packet: 1237 != 1236
21.04.20 21:15:50 (+0200) snapcast-client 2020-04-21 19-15-50 [Info] (Stream) Chunk: 0 0 0 0 390 89 0
21.04.20 21:15:50 (+0200) bluetooth-audio /usr/bin/bluealsa: SBC decoding error: No such file or directory
21.04.20 21:15:50 (+0200) bluetooth-audio /usr/bin/bluealsa: Missing RTP packet: 1302 != 1300
21.04.20 21:15:50 (+0200) bluetooth-audio /usr/bin/bluealsa: SBC decoding error: No such file or directory
21.04.20 21:15:50 (+0200) bluetooth-audio /usr/bin/bluealsa: Missing RTP packet: 1310 != 1308
21.04.20 21:15:50 (+0200) bluetooth-audio /usr/bin/bluealsa: SBC decoding error: No such file or directory
21.04.20 21:15:50 (+0200) bluetooth-audio /usr/bin/bluealsa: Missing RTP packet: 1318 != 1317
21.04.20 21:15:51 (+0200) bluetooth-audio /usr/bin/bluealsa: SBC decoding error: No such file or directory
21.04.20 21:15:51 (+0200) bluetooth-audio /usr/bin/bluealsa: Missing RTP packet: 1383 != 1382
21.04.20 21:15:51 (+0200) bluetooth-audio /usr/bin/bluealsa: SBC decoding error: No such file or directory
21.04.20 21:15:51 (+0200) bluetooth-audio /usr/bin/bluealsa: Missing RTP packet: 1395 != 1394
21.04.20 21:15:51 (+0200) snapcast-client 2020-04-21 19-15-51 [Info] (Stream) Chunk: 0 0 0 0 415 60 0
21.04.20 21:15:51 (+0200) bluetooth-audio /usr/bin/bluealsa: SBC decoding error: No such process
21.04.20 21:15:51 (+0200) bluetooth-audio /usr/bin/bluealsa: Missing RTP packet: 1419 != 1418
21.04.20 21:15:52 (+0200) bluetooth-audio /usr/bin/bluealsa: SBC decoding error: No such file or directory
21.04.20 21:15:52 (+0200) snapcast-client 2020-04-21 19-15-52 [Info] (Stream) Chunk: 0 0 0 0 440 89 0
21.04.20 21:15:52 (+0200) bluetooth-audio /usr/bin/bluealsa: Missing RTP packet: 1440 != 1439
21.04.20 21:15:52 (+0200) bluetooth-audio /usr/bin/bluealsa: SBC decoding error: No such file or directory
21.04.20 21:15:52 (+0200) bluetooth-audio /usr/bin/bluealsa: Missing RTP packet: 1449 != 1447
21.04.20 21:15:52 (+0200) bluetooth-audio /usr/bin/bluealsa: SBC decoding error: No such file or directory
21.04.20 21:15:52 (+0200) bluetooth-audio /usr/bin/bluealsa: Missing RTP packet: 1485 != 1481
21.04.20 21:15:52 (+0200) bluetooth-audio /usr/bin/bluealsa: SBC decoding error: No such file or directory
21.04.20 21:15:53 (+0200) bluetooth-audio /usr/bin/bluealsa: Missing RTP packet: 1495 != 1494
21.04.20 21:15:53 (+0200) snapcast-client 2020-04-21 19-15-53 [Info] (Stream) Chunk: 0 0 0 0 465 89 0
21.04.20 21:15:53 (+0200) bluetooth-audio /usr/bin/bluealsa: SBC decoding error: No such file or directory
21.04.20 21:15:53 (+0200) bluetooth-audio /usr/bin/bluealsa: Missing RTP packet: 1519 != 1518
21.04.20 21:15:53 (+0200) bluetooth-audio /usr/bin/bluealsa: SBC decoding error: No such file or directory
21.04.20 21:15:53 (+0200) bluetooth-audio /usr/bin/bluealsa: Missing RTP packet: 1542 != 1539
21.04.20 21:15:53 (+0200) bluetooth-audio /usr/bin/bluealsa: SBC decoding error: No such file or directory
21.04.20 21:15:53 (+0200) bluetooth-audio /usr/bin/bluealsa: Missing RTP packet: 1553 != 1552
21.04.20 21:15:54 (+0200) bluetooth-audio /usr/bin/bluealsa: Missing RTP packet: 1580 != 1577
21.04.20 21:15:54 (+0200) snapcast-client 2020-04-21 19-15-54 [Info] (Stream) Chunk: 0 0 0 0 490 60 0
21.04.20 21:15:55 (+0200) snapcast-client 2020-04-21 19-15-55 [Info] (Stream) Chunk: 0 0 0 0 500 89 0
21.04.20 21:15:56 (+0200) snapcast-client 2020-04-21 19-15-56 [Info] (Stream) Chunk: 0 0 0 0 500 89 0
21.04.20 21:15:57 (+0200) snapcast-server 2020-04-21 19-15-57 [Info] (onStateChanged) onStateChanged (default): 1
21.04.20 21:15:56 (+0200) snapcast-client 2020-04-21 19-15-56 [Info] (getPlayerChunk) Exception
21.04.20 21:15:56 (+0200) snapcast-client 2020-04-21 19-15-56 [Info] (Alsa) Failed to get chunk

Thanks for your response
i play the music with bluetooth and airplay
my device is online on the dashboard
here the log when i try to play a music on bluetooth
21.04.20 21:36:22 (+0200) bluetooth-audio /usr/bin/bluealsa: SBC decoding error: No such process
21.04.20 21:36:22 (+0200) bluetooth-audio /usr/bin/bluealsa: Missing RTP packet: 2783 != 2780
21.04.20 21:36:22 (+0200) bluetooth-audio /usr/bin/bluealsa: SBC decoding error: No such file or directory
21.04.20 21:36:22 (+0200) bluetooth-audio /usr/bin/bluealsa: Missing RTP packet: 2794 != 2793
21.04.20 21:36:22 (+0200) bluetooth-audio /usr/bin/bluealsa: SBC decoding error: No such process
21.04.20 21:36:22 (+0200) bluetooth-audio /usr/bin/bluealsa: Missing RTP packet: 2805 != 2802
21.04.20 21:36:22 (+0200) bluetooth-audio /usr/bin/bluealsa: Missing RTP packet: 2815 != 2814
21.04.20 21:36:22 (+0200) bluetooth-audio /usr/bin/bluealsa: SBC decoding error: No such file or directory
21.04.20 21:36:22 (+0200) bluetooth-audio /usr/bin/bluealsa: Missing RTP packet: 2818 != 2817
21.04.20 21:36:23 (+0200) snapcast-client 2020-04-21 19-36-23 [Info] (Stream) Chunk: 0 0 0 0 500 59 0
21.04.20 21:36:23 (+0200) bluetooth-audio /usr/bin/bluealsa: SBC decoding error: No such file or directory
21.04.20 21:36:24 (+0200) snapcast-client 2020-04-21 19-36-24 [Info] (Stream) Chunk: 0 0 0 0 500 89 0
21.04.20 21:36:25 (+0200) snapcast-client 2020-04-21 19-36-25 [Info] (Stream) Chunk: 0 0 0 0 500 79 0
21.04.20 21:36:25 (+0200) snapcast-client 2020-04-21 19-36-25 [Info] (getPlayerChunk) Exception
21.04.20 21:36:25 (+0200) snapcast-client 2020-04-21 19-36-25 [Info] (Alsa) Failed to get chunk
21.04.20 21:36:25 (+0200) snapcast-server 2020-04-21 19-36-25 [Info] (onStateChanged) onStateChanged (default): 1
21.04.20 21:36:30 (+0200) snapcast-client 2020-04-21 19-36-30 [Notice] (Alsa) No chunk received for 5000ms. Closing ALSA.

Hi, we use snapcast to add multiroom support. Looks like you are indeed using that since you have two devices set up. Can you try one thing? Disable multiroom support by following these 6 instructions and check if the device is working as expected.

Also, maybe this detailed balenaSound tutorial in french will interest you :slight_smile:

hi add a device variable (DISABLE_MULTI_ROOM = 1) and it’s ok i have the sound :slightly_smiling_face:
Thanks you very mutch

I followed this tutorial to install everything :slight_smile:

Hi, I think i might have the same problem here, but I get a static sound.

I only get this problem when I try to play music through the 3.5 mm jack and not the HDMI port. The HDMI works great. I’ve tried to play both with spotify connect and bluetooth but neither works on the 3.5. I tried to disable multiroom but it didnt change anything,

Im a total newbie, this being my first experince so i might have missed something obvious.
Thanks in advance!

Hi there! It’s great you’ve managed to have BalenaSound up and running as a beginner! Feel free to share your questions with us anytime.
In order to force the sound to go through the 3.5mm jack you have to:

Can you make those changes and check if the audio is sent through the 3.5mm jack?

Sorry, think i worded it wrong. It CAN play music through the hdmi when i have it connected but when I have the 3.5 jack connected it does immediately sound like a humming static tone.

So the audio is not sent through the jack, only the tone. If I try to change the loudness of the music I’m trying to play on my phone it doesn’t change the sound that is coming out of my speakers. It does change if I’m turning the knob on my speaker.

I tried to follow your instructions and then reboot the program but nothing have changed. But thats on me for bad wording.

Thank you so much for the help by the way.

Hi there, just to clarify, are you certain that you have made those changes to the Variables that Georgia identified? If you on the Device Details page in balenaCloud, on the left hand side menu, click on Device Variables, and make sure they are entered there. Thanks.

Sorry, thought i had done it. I missed something but now it works! Thanks for all patience and helpfulness.

Great service and product you got here. Thanks again for all and have a great week!

Great, glad to hear. Have fun!