Balena os single service not updating

Product support
1

Hello, I am loving the service so far I find it useful.

Now I have several services most of which update and change releases. But there is one that is running on an older release and will not update or change no matter what I do. Is there a way I can force the service to change the release? I have restarted and tried to change up and down on my releases but it stays at the same one where the others change.

2

Hello @MattyR first of all welcome to the balena community.

Could you please share more details of the device type you are running and the balenaOS version?

This is sometimes related with the connectivity or the status of the supervisor. Could you please share a screenshot of the Diagnostics section?

Thanks!