We have had some issues recently with a device not able to update the services. Here are some details about the device in question. It is a fresh SD card with a pretty recent version of balenaOS.
We have tried a couple of things in order to get the services to update. I know some of the latter steps are not recommended but it was not seeming to be recoverable.
- Enabled lock override
- Disabled delta updates
- Restarted a service due to be updated
- Restarted the supervisor container (it stayed in starting state)
- Ran a device diagnostics (there were no reported problems)
- Removed some folders from
- Power cycled the device
The device is now in support mode for a week. Any help is much appreciated.