Balena Cloud Dashboard

I have a balena beacon tracking software running on my raspberry pi 4. I have a time issue where by the update time every 30 seconds when scanning the beacon tag on my balena cloud dash board is approx 2 hours behind the real time on my laptop. Also sometimes the 30 second count down hangs up. The pi 4 is connected to my router via a network cable with fast internet so its not a connection issue. I want to deploy this project in a furniture factory with many scanners so I need your expert help. Thank you.