Application refusing to update - rsync error

Product support
1

Hi,

One of my app keep failing to update.
I’ve tried to redeploy multiple times and I keep having the following error.

Failed to download application 'registry2.resin.io/xxxxxxxxx' due to 'rsync exited. code: 12 signal: null'
2

Hello there – disabling deltas, letting the device pull the update and re-enabling deltas afterwards should fix the issue.

However I wonder how this happened – what versions (resinOS/Supervisor) is this device on, was this a large update, and do you remember doing something out of the ordinary when this happened?

3

I had this issue today as well on Resin OS 2.3.0+rev1 (dev).

I’m working on another update and will see if a further commit generating a new delta will resolve the issue.

6

I can confirm that pushing another update didn’t fix the issue.

8

Had another issue with updates too on 1/3 devices on a delta update. A full update worked fine though.

22.12.17 23:04:51 (+1100) Failed to download application 'registry2.resin.io/test**/**' due to 'Incompatible image'

How is that even possible? All the devices are the same…

10

I’m going to assume that the full update worked at that your devices are up-to-date, but still flag this as requiring attention from the delta’s point of view.