Screenly MP4 issues when using balena

Product support balenaOS
1

So I have been messing with screenly over the weekend and it was playing the mp4 file fine, I then followed the screenly with resin.io (balena) and have gotten it setup but it is no longer playing the mp4 file, it will play any gif or image file that I upload but when I turn on the mp4 file it shows a black screen.

I’ve included the error message below hoping that someone might have some advice.
28.05.19 21:02:26 (-0400) Showing asset Cups Sold.mp4 (video)
28.05.19 21:02:26 (-0400) current url is file:///tmp/screenly_html/black_page.html
28.05.19 21:02:27 (-0400) Resource URI is not correct, remote host is not responding or request was rejected.
28.05.19 21:02:28 (-0400) Generating asset-list…
28.05.19 21:02:28 (-0400) Showing asset Cups Sold.mp4 (video)
28.05.19 21:02:28 (-0400) current url is file:///tmp/screenly_html/black_page.html
28.05.19 21:02:29 (-0400) Resource URI is not correct, remote host is not responding or request was rejected.
28.05.19 21:02:29 (-0400) Generating asset-list…
28.05.19 21:02:29 (-0400) Showing asset Cups Sold.mp4 (video)
28.05.19 21:02:29 (-0400) current url is file:///tmp/screenly_html/black_page.html

2

I think I was able to get it working, I just started from scratch again and it seems to be playing fine now.

Thanks,

3

Hey, looking at the logs you reported there seemed to be some issue in fetching the mp4 file which made it fall back to a black screen. Glad to hear you got this working in the end though.