I was reading the blog post on advanced device provisioning (
https://resin.io/blog/advanced-device-provisioning-workflow-for-large-fleets-preloading-and-pre-provisioning/ ) and followed the directions and was able to successfully get one of our Raspberry Pi 3 devices up and running with the image, with our code pre-loaded.
I used the resin config injection to write the config.json to the card and all was good. However, in the resin dashboard, this device is showing up as having “Factory Build” and “Unknown” OS Version. IP Address, Supervisor Version are also ‘Unknown’.
It has been online 20 minutes now and no attempt to download the latest docker container (I assume because internally, the supervisor knows it is already on the latest container).
This is causing problems though, because a device on Factory Build doesn’t allow us to manage it, restart, etc. Any ideas how to correct this?