Remote Build Failed: Internal Server Error

Product support
1

My services build fine locally as well as remotely but when running balena push, at the very end after uploading images I get this:

[rams] Successfully built 54a0cd6f8035
[Info] Uploading images
[Error] Error:: Internal Server Error
[Info] Built on x64_01
[Error] Not deploying release.
Remote build failed

I ran with the debug flag and there wasn’t any better error message. This a problem. The remote error messages need to be more detailed.

3

Hey @jleppert, first of all welcome to the balena forums!

Sounds like you could do balena build locally and then balena deploy to your remote device, but balena push fails with this error. Do I get it right?

Can you please provide more context on your setup? What is your OS? How did you install the balena CLI and which version do you use?

Next, can you give us more info about your release? How large are your images?

Finally, how often do you see these issues?
I wonder if you experienced a brief network hiccup or some other rare internal issue.

6

We are still having the issues, they are reproducible. Anyway to make the remote build errors less opaque?

8

Hey @jleppert. Maybe we could start by getting some information? The questions asked by my colleague are a good place to start.

  • Sounds like you could do balena build locally and then balena deploy to your remote device, but balena push fails with this error. Is this correct?
  • Can you please provide more context on your setup? What is your OS? How did you install the balena CLI and which version do you use?
  • Can you give us more info about your release? How large are your images? If you were able to post or attach your docker-compose it would be great.
  • How often do you see these issues? Does it happen every time? It sounds like from your description that is does, but just to confirm.