Password Reset problem

I am having trouble setting a new password for my account. Following the PW Reset link in the email, when I enter a new PW I get the following message “must have required property ‘New password’“ and “must have required property ‘Confirm password’“.

Am I missing something simple?

Many thanks

Matthew

Hi, are you still experiencing trouble resetting your password? If you are, could you please share a screenshot (with your password blurred out of course) of the page with the error when you try to reset it?

Hi

I actually found the password :blush:, I could try and recreate the problem I was having if that would be helpful.

Matthew

I’m glad to hear it’s no longer an issue for you. No pressure - if you have a chance and you’re able to reproduce the issue again, that would be appreciated so that we can prevent the issue for other users.