nvidia xavier bluetooth support

Product support
1

I’m having trouble getting bluetooth (intel 8265ac) to work on the xavier.

I see these messages in dmesg

[ 141.047251] iwlwifi 0003:01:00.0: Direct firmware load for iwlwifi-8265-24.ucode failed with error -2

On the balena host os:

root@62c3252:~# systemctl status bluetooth
● bluetooth.service - Bluetooth service
   Loaded: loaded (/lib/systemd/system/bluetooth.service; enabled; vendor preset: enabled)
  Drop-In: /etc/systemd/system/bluetooth.service.d
       └─bluetooth.conf
   Active: active (running) since Tue 2020-04-21 00:23:56 UTC; 14min ago
 Docs: man:bluetoothd(8)
 Main PID: 2025 (bluetoothd)
   Status: "Running"
Tasks: 1 (limit: 4915)
   Memory: 1.8M
   CGroup: /system.slice/bluetooth.service
       └─2025 /usr/libexec/bluetooth/bluetoothd --experimental

Warning: Journal has been rotated since unit was started. Log output is incomplete or unavailable.
root@62c3252:~# rfkill list
0: bluedroid_pm: Bluetooth
	Soft blocked: no
	Hard blocked: no
1: hci0: Bluetooth
	Soft blocked: no
	Hard blocked: no
2: phy0: Wireless LAN
	Soft blocked: no
	Hard blocked: no
root@62c3252:~# journalctl -u bluetooth
-- Logs begin at Tue 2020-04-21 00:27:33 UTC, end at Tue 2020-04-21 00:37:56 UTC. --
-- No entries --

I’ve also tried the following app with no luck.

3

Hi
Is it possible for you to share support access to the device? Would like to take a closer look.

You can enable support access on the device dashboard, and then you will have to share the device UUID with us - I suggest you message me the device UUID directly instead of posting it on the forum