No logs after upgrade

Product support balenaOS
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1

After upgrading my raspberry pi 4b devices to the latest balenaOS and supervisor I have lost all live logging on the dashboard. It either says no logs like below or I will see some logs but that are old and does not update in real time. My applications will usually output something every few seconds but now the logs don’t update at all no matter how long I wait. Below are the versions that I upgraded to:

Supervisor: 17.0.5
OS: 6.5.24

Some of my devices I left on the old version and are showing logs without issue. They are on this version:

Supervisor 14.11.1
OS: 2.114.18

I believe this could be the supervisor causing the issue as one device I stayed on OS 2.114.18 but upgraded the supervisor to 17.0.5 and I also lost all logging on that device.

If I run balena logs -ft --tail=200 <container-id> in the console that works and I can see the logs appear live but still not in the logs window.

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2

Hello @parylizer thanks for reporting.

We are going to research internally why is this happening. We will keep you posted.

In the meantime, if you see that the situation changes, let us know.

Thanks

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