Gray box and nothing else

I’m running Ubuntu 16.04. I downloaded and chmodded the appimage, now only a gray box displays, as if it’s half-loaded. There are icons at the top-right which do nothing, and the ‘open source’ message at the bottom. I’ve tried running from the command line as well as the gui with the same result.

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The same problem on Linux mint 19.1.
An empty gray window in which nothing works.

Please provide more details:

  • OS used;
  • etcher version;
  • console output if any (press ctrl + shift + i) in etcher and go to the console tab;