Failed to download image.. 500.. i/o timeout

Product support
1

Hello,
My Raspberry Pi 3 keeps trying to download images and fails every time even with manual reboots.

Host OS version
balenaOS 2.80.3+rev1

Supervisor version
12.8.8

Logs:
Failed to download image 'registry2.balena-cloud.com/v2/146b2589… ’ due to '(HTTP code 500) server error - Get https://registry2.balena-cloud.com/v2/v2/146b2… : dial tcp: lookup registry2.balena-cloud.com on 127.0.0.2:53: read udp 127.0.0.1:58981->127.0.0.2:53: i/o timeout ’

Will downloading one service at a time solve it? How can this be setup?

Is this a bug with the latest supervisor/OS version?

Thanks
R.

2

Hello,

It seems like it could be a networking problem, I don’t think downloading one service at a time will resolve the issue.

Can you please paste the output of curl -v https://registry2.balena-cloud.com here?

In the mean time, please take a look at this thread as well: NUC cannot download my app