I have followed : [image] openBalena - Home Open source software to deploy and manage connected IoT devices. twice just in case I skipped something. After I install open-balena in my server and after login using balena-cli in a remote laptop and create the s…

Hello @rlev , this is a known issue with current balenaOS that we’re actively working to resolve. See this reply for details: Device not online / Production

Thanks @dfunckt for quick response. Can you explain in detail the workaround steps? Thank you.

Please tell us about workarounds :tired_face:

Can somebody please help us with this workaround procedure? Thank you.

Device shows IS ONLINE = false

openBalena

bversluijs November 27, 2018, 9:09pm 8

I think it’s better to use just one topic for this. I’ve created this topic and I’ve posted my workarounds (in progress) there.

Topic		Replies	Views
Devices recognized by server but always offline openBalena	11	2353	February 3, 2019
Device not online / Production openBalena	35	6403	January 7, 2019
Device offline, even if active on network, after updating to balenaOS 2.29.2+rev1 Product support support , raspberrypi3 , network	10	1858	February 15, 2019
Device Offline openBalena openBalena raspberrypi3	1	715	October 21, 2019
Open balena device offline(2021) openBalena support , network	2	644	November 29, 2021

Device shows IS ONLINE = false

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