Deleting fleets or organisations + not working

I tried to delete fleets or organisations from balena cloud, but it does not seem to work, which I am finding a bit frustrating. any ideas? tks

Hello @hattrick welcome to the balena forums!

Could you please tell us more details about your scenario to understand why you can’t delete fleets or organizations? Are you the admin of the organization and the fleet?

Tell us more and we will try to help you :slight_smile:

Hello,

Just following up, were you able to get deleting fleets and orgs working?

I’m having a similar issue.
A deleted organization still shows in the list.

Scenario:

  1. Delete organization (empty, one linked admin member but no linked fleets)
  2. Confirm the validation dialog
  3. The green toaster “Success! Organization deleted successfully” is shown
  4. The organization is still in the list

I first tried this a few weeks ago.
Today, I tried again but still doesn’t remove.

I am the admin of this organization.

Hi there,
We apologize for the delay in responding, and thank you for giving us more details of the anomalous behaviour. Can you confirm that what you are trying to delete is the organization that was automatically created when the account was created ?

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Hello
Similar to @hattrick and @maartenc I’m not able to delete organizations.
I have tried to delete one of my organizations both by pressing “Delete organization”-button from inside the organization and from the “Organizations” menu.
The text “Organization deleted succesfully” appears every time but the organization does not disappear.
I have even tried to changed name om the organization, but it didn’t help.

Hi, could you please clarify:

  • Is this your only organization?
  • Does this organization have any other members in it? If so, what are their roles?
  • Is this the organization that was automatically created along with your account, or did you make this one?

Hi,

  • It’s not my only organization, I have created three more organizations.
  • The only member of the organization I’m trying to delete is me. My role is administrator.
  • It’s been a while since I created my account, but I do think the organization I’m trying to delete was automatically created when I created my account. Since the organizationhandle is the same as my username, it’s likely that the organization was automatically created.

Ensure you have the necessary permissions to delete fleets or organizations. Also, check if there are any active devices linked to them Balena Cloud won’t allow deletion if devices are still assigned. Try refreshing the page or using the CLI for deletion.

I believe we do not currently allow deleting the default organization created automatically with your account. We have discussed changing this restriction internally but we are not actively working on it at the moment. I will try to come back to this thread to update you if anything changes in that regard.

The only member of the organization I’m trying to delete is me. My role is administrator.

That makes sense, however if you are the only administrator in the organization that’s another reason that removing yourself would not be possible. But again I suspect the real issue here in the end is that we do not currently allow deleting the default organization.

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Thank you for taking the time, @myarmolinsky.

If it isn’t allowed to delete the default organization, that must be the reason why I’m not able to delete my organization.

Even though this restriction will remain, the user should at least be informed that the organization couldn’t be deleted since it’s not allowed.
As it works now, it seems to be some kind of bug, even though it turned out that it most likely isn’t.

No problem at all, thank you for your interest in the product and for sharing your concerns.

Even though this restriction will remain, the user should at least be informed that the organization couldn’t be deleted since it’s not allowed.
As it works now, it seems to be some kind of bug, even though it turned out that it most likely isn’t.

I agree and I have raised this feedback internally as well.