Can't boot from USB key

Product support
1

So i have succesfully flashed Tails on the USB, but why i cannot start It? When i start in boot menu and i click on the USB It returns on the same menu. I suspect that Tails isn’t installed really

2

Hi @michele,

Did Etcher provide any errors during the process of flashing?

When you view the USB drive details from within your OS, does it appear to have an OS image on it?

Have you tried flashing on another USB drive (in the case that this one might be at the end of its life)?

Can you also tell us what OS you’re running so that we can provide troubleshooting suggestions in your specific OS?

Any additional information you can share with us is appreciated.

4

That’s the point! Etcher doesn’t provide any errore when flashing but but It seems that It Is not present any os in my USB. I’m using Windows 10.

6

Thank you for the extra information. We’re still having trouble reproducing this. To help us, can you also tell us the version of Etcher and the version of Tails you are using? In the meantime, are you able to try a different USB drive, or try booting a different computer?