balenaOS 3.0 upgrade failure

Product support
1

Hi Balena team,

We’ve just noticed that 3.0 has been released, however when trying to do an update to this version on an Intel NUC, the upgrade log at /mnt/data/balenahup shows the following:

================upgrade-2.x.sh HEADER START====================
Thu Jul 6 02:43:19 UTC 2023
[000000000][LOG]Raw target version: 3.0.0
[000000001][LOG]Loading info from config.json
[000000001][LOG]Target version supports hostapps, no device type support check required.
[000000001][ERROR]Target OS version “3.0.0” not supported.

Is this OS supposed to be supported yet and if so, is there a reason we can’t upgrade to it?

3

Hello @chriswiggins thanks for trying to update the balenaOS to version 3.0.0.

Actually the balenaOS team mentioned that there is a PR ready to be published to fix this. You can follow the conversation here upgrade-2.x.sh: Adapt to support major balenaOS version upgrades by alexgg · Pull Request #379 · balena-os/balenahup · GitHub

Let us know if it works soon!

4

Hi, just following up, have you been able to successfully upgrade to a 3.X.X OS version since the PR my colleague linked merged?