balenaEtcher doesn't load

balenaEtcher
1

Hello,

I downloaded latest version of portable etcher today and when i open it with or without admin privileges it doesn’t load the gui.

It looks like this:

gui
gui945×593 2.31 KB

Thanks for help.

2

Hi there!
sorry to hear about that, are you trying with v1.5.95 or v1.5.96?
thanks!

5

It’s 1.5.96

6

Hi, thanks for that!
Would you mind trying with an older version (like v1.5.81 ) and let us know if it works out? you can find them here: https://github.com/balena-io/etcher/releases
If it works, maybe is the installer broken for some reason.
Thanks!

8

Portable 1.5.86 works for me.

9

Thanks for letting us know. We’re working a bug that iimpacts Windows10.

John

11

Hi,

Can you tell use what you see from the Electron console (CTRL + SHIFT +i) and tell us which version of Windows you’re using (32 or 64 bits)?

Thanks,
John

12

My windows is 64bit with the may update and here’s the console log:

electron/js2c/asar.js:140 Uncaught Error: \\?\C:\Users\Luky\AppData\Local\Temp\1coF7Rq7zj1JWCpwfW1DkllrGCO\resources\app\generated\modules\lzma-native\binding-v6.0.1-n-api-win32-ia32\lzma_native.node is not a valid Win32 application.
\\?\C:\Users\Luky\AppData\Local\Temp\1coF7Rq7zj1JWCpwfW1DkllrGCO\resources\app\generated\modules\lzma-native\binding-v6.0.1-n-api-win32-ia32\lzma_native.node
    at process.func (electron/js2c/asar.js:140)
    at process.func [as dlopen] (electron/js2c/asar.js:140)
    at Object.Module._extensions..node (internal/modules/cjs/loader.js:1034)
    at Object.func (electron/js2c/asar.js:140)
    at Object.func [as .node] (electron/js2c/asar.js:140)
    at Module.load (internal/modules/cjs/loader.js:815)
    at Module._load (internal/modules/cjs/loader.js:727)
    at Module._load (electron/js2c/asar.js:738)
    at Function.Module._load (electron/js2c/asar.js:738)
    at Module.require (internal/modules/cjs/loader.js:852)
    at require (internal/modules/cjs/helpers.js:74)
    at Object.<anonymous> (gui.js:98210)
    at __webpack_require__ (gui.js:16)
    at gui.js:97784
    at Object.<anonymous> (gui.js:98207)
    at Object.<anonymous> (gui.js:98208)