Hello, I’ve been using Balena Sound for about 3 years. I use it to play music from Spotify. For some time it keeps stoping playing after few songs. I have it installed on RPi 4. I have used this before, and music used to played continuously on this device for a month. Now it stops all the time. I updated software to newest, but it did not help.
Here is what I have already tried:
- restarting/rebooting,
- updating,
- purging data,
- turned off other devices in fleet.
It looks like there is still a lot of memory on this device.
I run “Device health check”, and I have seen there these problems:
- check_service_spotify Failed User service ‘spotify’ is restarting unexpectedly, count: 8
- check_service_upnp Failed User service ‘upnp’ is restarting unexpectedly, count: 65
Please let me know if any additional info is needed. I can also enable support access.