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Product support
48

Hello, there is still an issue on the fix-photos-container, removing the ~ after app in https://github.com/balenalabs/balena-dash/blob/95c08caf0b6e47236aa879d22d15f5c697cf6ad8/photos/udev/usb.rules should probably fix it, I’ve pinged one of the project maintainers.

54

Hello Sam, finally was able to take a deeper look at this. I’ve just merged a PR that solves the issues with usbstorage on the photos container.

55

You should update to v0.8.6. Feel free to test it and get back to us in case you are still having trouble.

59

hello

I take up the subject of the project balena dash, a new version 0.9.2 appeared , is this version compatible with the pi4?, I tested with the pi3 64bit but it does not work

thanks

65

Hey,
The new version v0.10.0 supports PI4. Please let us know if you still need more help.

Mahmoud

67

hello

hello I come back to you about the automatqiue reading of photos of a usb key is this really possible ?someone has already made this function work? with GALLERY_URL = USBDRIVE

thansks

68

Hi there, I believe that this functionality does in fact work, a recent fix was made correcting an issue with it. To use it:

  • Set GALLERY_URL to USBDRIVE
  • Make sure to update CRON_SCHEDULE accordingly or else image changes will only be picked up at reboot.

Thanks

70

hello, I upgraded in version 0.10.0 with USB drive variables … even with a reboot, it doesn’t work, always the same message “could not parse the album url” I think it can’t mount the key properly

thanks

71

Hello, can you verify that the USB stick you are using has images on it and works with other machines? Also, are you getting any error messages in the console on the dashboard? Thanks

75

I have tested Balenda Dash with Orange Pi Plus 2

The Wifi works fine but the screen have only the logo, and when i push the link to TOhora, it doens’t appear anything

77

Hi,
After testing with balenaDash we noticed that if you plug the USB stick before the photos service starts, the disk may not be recognized by the container. But if you unplug the then plug the drive again, the service will discover the drive and will be able to work with the images on it.

Please check the logs of the photos service to confirm if it detects images on the stick.
Also, check if you have /usr/src/app/usb.log - it should contain the logs with details about the detected usb devices.

79

hello

i have no log in /usr/src/app/usb.log -

80

Hi,

81

It seems like your USB might not be connected or being detected. Could you please take a look and let me know if that’s the case. There might be a problem with that.

87

anyone know the problem with orange pi plus 2?

88

Hi
We haven’t tried it with orange pi plus 2 but it should work. We do support in on balena.
Are there any logs from the dashboard that you can share with us?