Balena Blocks VNC on Intel NUC

Project help
1

Hello everyone,

I’m currently facing an issue with the USB Display cable while using BalenaBlocks VNC on my Intel NUC with a Dell Touch display. The problem I’m experiencing is that the USB Display cable randomly loses connection, and even after a reboot or restart, it fails to establish the connection again. However, at times, it starts working again after a random restart.

I have already checked the host OS by going into the Command Prompt (CMD) and verified that the USB Display cable is recognized in the system using the lsusb command

I would greatly appreciate any assistance or insights from the community regarding this issue. If anyone has encountered a similar problem or has suggestions for troubleshooting steps or possible solutions, please share them.

Thank you for your support!

2

Have you shaped out your USB cable, as the quality of some are not the best.

I have had some in the past that make intermitted contact and that are connected but can’t supply full charge current.

3

I agree that trying another cable is a good first start. Is the USB cable just for the touch screen data or is it carrying video too?