Hi,
First thing would be to look at what version of balenaSound are you running on your device wrt which balenaOS version? Also, it would help to double check the setup instructions here: Getting started - Home
I can suggest a couple of things you can check, and lets see if we find anything which helps resolve our issue here:
- Check if you are on 64 bit balenaOS. Ref: Support - Home
- Check if you
docker-compose.yml
haspriviledge: true
If you still have this issue see if this recent thread (Balena sound - No audio playing from 3.5mm jack; RPI4) has any matching attributes and also some of the response output will help debug this issue.
Regards,
Nitish