Raspberry Pi appears offline but logs update

My raspberry pi devices appear offline on the resin dashboard however when I can see the logs being updated according to the code that’s running on them. I tried downloading the latest version of ResinOS and flashing the memory card. The device still appears offline but the “last see” changed to “connecting…”. I also checked the logs and it says that its downloading the latest commit.

Any help would be appreciated. Thanks

hello,

can you make sure that your network meets those requirements?
https://docs.resin.io/deployment/network/1.x.x/#network-requirements

443 TCP for example is the most fundamental requirement - it is used to connect to the VPN and the web terminal, and many web endpoints

Best,
ilias

Turns out that the UDP port wasn’t properly set up. Thanks for the assist.