Ping to www.google.com times out in balena dashboard. Is there a way to enable this

I have internet leds on my device which should change color depending on whether the device is connected to the internet or not. For this, I need to get the results of ping.

Currently, ping times out. Is there a way to enable this on devices.
Thanks

Hi,

What is your ping command? Can you please share with us the detailed output from ping command please?

Have you tried the same command from the hostOS? If not, can you please try and see if it works?

Hi,
Below is a snip of the ping command i am using. Can you please check where I am wrong,
image

Hi,

Can you please grant support access and send us your device UUID so we can have a look?