Os configure throws IO: Input/output error

Product support balenaOS
1

Hello,

We have encountered the following issue running this command.

balena os configure /path/image.img --fleet fleet-name --config-network ethernet --initial-device-name device-name

[debug] Event tracking error: Timeout awaiting ‘response’ for 0ms
Configuring operating system image
IO: Input/output error

Error: Input/output error
at Object.exports.err. [as IO] (/usr/local/lib/balena-cli/node_modules/fatfs/structs.js:251:17)
at /usr/local/lib/balena-cli/node_modules/fatfs/chains.js:122:69
at /usr/local/lib/balena-cli/node_modules/fatfs/vol.js:102:44
at Object. (/usr/local/lib/balena-cli/node_modules/fatfs/chains.js:55:34)
at Immediate._onImmediate (/usr/local/lib/balena-cli/node_modules/fatfs/helpers.js:168:12)
at processImmediate (internal/timers.js:461:21)
From previous event:
at /usr/local/lib/balena-cli/node_modules/balena-device-init/build/network.js:125:14
at _finish (/usr/local/lib/balena-cli/node_modules/fifolock/index.js:31:13)
at /usr/local/lib/balena-cli/node_modules/fifolock/index.js:36:20
From previous event:
at /usr/local/lib/balena-cli/node_modules/balena-device-init/build/network.js:117:25
at runInFat (/usr/local/lib/balena-cli/node_modules/balena-image-fs/build/index.js:62:18)
at async tryInteract (/usr/local/lib/balena-cli/node_modules/balena-image-fs/build/index.js:81:16)
at async diskInteract (/usr/local/lib/balena-cli/node_modules/balena-image-fs/build/index.js:109:12)
at async /usr/local/lib/balena-cli/node_modules/balena-image-fs/build/index.js:126:20
at async Object.withOpenFile (/usr/local/lib/balena-cli/node_modules/file-disk/build/index.js:106:16)
at async Object.interact (/usr/local/lib/balena-cli/node_modules/balena-image-fs/build/index.js:124:16)

For further help or support, visit:
balena CLI Documentation - Balena Documentation

and found out that this was reported back in 2021. Is it still being looked at?

Thanks for your help