No USB devices found (Raspberry Pi 4)

Product support
1

I came back to a project after six months but surprised to find that no USB devices work with 2.82.10 on a Raspberry Pi 4. The hubs are detected but nothing else. Plugging and unplugging a device doesn’t trigger anything in dmesg. Tried all the ports including the USB-C.

Edit: Obviously it works fine with Raspbian…

Any thoughts?

root@f3e71df:~# usb-devices

T:  Bus=01 Lev=00 Prnt=00 Port=00 Cnt=00 Dev#=  1 Spd=480 MxCh= 1
D:  Ver= 2.00 Cls=09(hub  ) Sub=00 Prot=01 MxPS=64 #Cfgs=  1
P:  Vendor=1d6b ProdID=0002 Rev=05.10
S:  Manufacturer=Linux 5.10.31-v8 xhci-hcd
S:  Product=xHCI Host Controller
S:  SerialNumber=0000:01:00.0
C:  #Ifs= 1 Cfg#= 1 Atr=e0 MxPwr=0mA
I:  If#=0x0 Alt= 0 #EPs= 1 Cls=09(hub  ) Sub=00 Prot=00 Driver=hub

T:  Bus=02 Lev=00 Prnt=00 Port=00 Cnt=00 Dev#=  1 Spd=5000 MxCh= 4
D:  Ver= 3.00 Cls=09(hub  ) Sub=00 Prot=03 MxPS= 9 #Cfgs=  1
P:  Vendor=1d6b ProdID=0003 Rev=05.10
S:  Manufacturer=Linux 5.10.31-v8 xhci-hcd
S:  Product=xHCI Host Controller
S:  SerialNumber=0000:01:00.0
C:  #Ifs= 1 Cfg#= 1 Atr=e0 MxPwr=0mA
I:  If#=0x0 Alt= 0 #EPs= 1 Cls=09(hub  ) Sub=00 Prot=00 Driver=hub

root@f3e71df:~# lsusb
Bus 002 Device 001: ID 1d6b:0003  
Bus 001 Device 001: ID 1d6b:0002
2

I had a similar problem. This issue is being tracked here: USB GPS modules not appearing in >= 2.82.10+rev1 · Issue #695 · balena-os/balena-raspberrypi · GitHub

Discussion: USB problem with RPi4 (balenaOS 2.82.10+rev1) - #2 by fod_unit

Downgrading to balenaOS to 2.80.5+rev1 should help get you back running quickly (fingers crossed)

5

Thank you @bstein2379 for helping @FurstyFerret

@FurstyFerret did this solve your issue on your Pi 4?

Let us know how more we can help you :slight_smile: