I use the free plan. After updating my x86 device, I wanted to test the new device metrics feature, but I don‘t see any metrics in the overview and in the device-specific view.

Hi Bruno, Could you let us know what type of device it is, and what versions of the Host OS and Supervisor it is running? Phil

Interestingly, I also have a device with no metrics. Device with metrics: Balena Fin (CM3), balenaOS 2.58.3+rev1 (production), supervisor v11.14.0 Device without metrics: BeagleBone Green Wireless, balenaOS 2.51.1+rev2 (development), supervisor v11.4.10 Does that contrast shed light?

Sure. Its a Pokini F2. We are using the Nuc image without any issues since a couple of months. Host OS is balenaOS 2.50.1+rev1 Supervisor is 11.4.10. Bruno

[image] crbn60: BeagleBone Green Wireless, balenaOS 2.51.1+rev2 (development), supervisor v11.4.10 So, that led me to: [image] balenaOs Update Schedule balenaOS Hi Folks, In general, how and when are new balenaOs builds updated? I notice that my fin is running a…

@crbn60 I think you’ve discovered it already, but the metrics require a minimum supervisor version of v11.14.0; you can see this in the supervisor changelog here: https://github.com/balena-io/balena-supervisor/blob/master/CHANGELOG.md#v11140

I’ve also updated the blog post with a little more information: Device metrics are available for devices running balenaOS v2.56.0 and higher with supervisor version v11.14.0 and higher.

No device metrics

Product support

crbn60 October 23, 2020, 12:08pm 10

So, that led me to:

Topic		Replies	Views
Balena Cloud API - Device - Missing fields balenaHub	3	498	April 19, 2022
Add metrics to local supervisor API Feature Requests	0	199	December 27, 2024
Supervisor/tunneling failure: nothing running on device balenaOS	19	1023	August 24, 2020
Device doesn't appear into the devices list openBalena	16	1294	July 21, 2020
Introducing lightweight high-level device metrics in balenaCloud Discussions	0	256	July 22, 2021

No device metrics

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