No device metrics

[bvetter]

I use the free plan. After updating my x86 device, I wanted to test the new device metrics feature, but I don‘t see any metrics in the overview and in the device-specific view.

[phil-d-wilson]

Hi Bruno,

Could you let us know what type of device it is, and what versions of the Host OS and Supervisor it is running?

Phil

[crbn60]

Interestingly, I also have a device with no metrics.

Device with metrics:

Balena Fin (CM3), balenaOS 2.58.3+rev1 (production), supervisor v11.14.0

Device without metrics:

BeagleBone Green Wireless, balenaOS 2.51.1+rev2 (development), supervisor v11.4.10

Does that contrast shed light?

[bvetter]

Sure. Its a Pokini F2. We are using the Nuc image without any issues since a couple of months.

Host OS is balenaOS 2.50.1+rev1

Supervisor is 11.4.10.

Bruno

[crbn60]

@crbn60

BeagleBone Green Wireless, balenaOS 2.51.1+rev2 (development), supervisor v11.4.10

So, that led me to:

balenaOs Update Schedule

Hi Folks, In general, how and when are new balenaOs builds updated? I notice that my fin is running a much newer OS than my BeagleBone, for example. Is this something I could contribute to by building it myself?

[chrisys]

@crbn60 I think you’ve discovered it already, but the metrics require a minimum supervisor version of v11.14.0; you can see this in the supervisor changelog here: https://github.com/balena-io/balena-supervisor/blob/master/CHANGELOG.md#v11140

[chrisys]

I’ve also updated the blog post with a little more information:

Device metrics are available for devices running balenaOS v2.56.0 and higher with supervisor version v11.14.0 and higher.