Is it possible to move the device across accounts?


#1

Is it possible to move the device across accounts?

I know that i can move a device using balena cli in the same account, but I do not know if I can move the device across accounts.


#4

@Daifuku

Sure thing, you need to add the user who is going to do the move, as a developer member in the application you would like to move to.

Once you have done this, the shared application should be a target in the “Move device” flow.


#5

@richbayliss

I appreciate your quick response.

The question I posted was not enough for explanation.

Can I move devices across different Plan accounts?

The background is as follows.
As an operation service of the device developed by my company, in order to confirm the usefulness of BalenaCloud, I registered with BalenaCloud as FreePlan in the account.
As a result, since I judged that BalenaCloud is useful, the company I will officially decided to adopt BalenaCloud and my company registered a new account as PilotPlan.
I’d like to move the device registered with my FreePlan account to the company’s PilotPlan account. Is this possible?


#6

Yes, this is possible as mentioned above. In summary:

  • add your Free account as a member of your Pilot account
  • use the Free account login to move the device from the Free application to the Pilot application
  • remove your Free account as a member of the Pilot account

I hope this helps.


#7

@richbayliss
I see. I understand.
Thank you for your answer.


#8

No problem, please let us know how you get on :ok_hand: