I am receiving a notification that my request are slow down so I cannot login to BalenaHub anymore

I cannot login with 2FA to dashboard.balena-cloud.com. The button Log in was not responding so I hit it a couple of times and then I got the following notification: We need to slow down your requests temporarily. Please wait a moment, we will process them shortly.

After some time waiting I still cannot login. The notification is not showing up anymore but button is not responding again.

A workaround is to switch to a different internet connection but this is far from ideal off course.

Hello @willem first of all welcome to the balena community!

Could you please confirm where are you connecting from? and what browser version are you using?

Thanks!

In the meantime it is working again.

I am connecting from Chrome Version 128.0.6613.113 (Official Build) (64-bit) running on Ubuntu 24.04.1 LTS.

1 Like