How can balenaCloud fetch Location from Quectel EC21 modem?

Product support
1

I have successuflly launched a small fleet with balenaCloud and a CM3+ plus based device. We have EC21 modem from Quectel onboard. According to the manufacturer it supports many positioning protocols:

EC21 supports Qualcomm® IZat™ location technology Gen8C Lite (GPS, GLONASS, BeiDou, Galileo and QZSS). The integrated GNSS greatly simplifies product design, and provides quicker, more accurate and more dependable positioning.

However I see very inaccurate position on the device page. It basicaly shows the cell tower location.

Where does balenaCloud obtain the location information displayed on the dashbaord and how can I configure this to be more accurate and use the modem onboard?

Thank you in advance for your time.

2

Hi there!
The device location information displayed on the dashboard, are obtained by the GeoIP resolution of the device public IP. Currently, we are using a GeoIP resolution service.
Cheers!

1 Like
4

Thanks for your quick reply.

So for now I will stick with my app uploading the location data separately.

BTW, among container-based solutions, using balena so far has been pure joy!

6

We re doing our best :). Cheers!